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I do not think the carbon is causing the problems, however I do not use it though I do have it on hand in case I do need it.

Could you test the pH of your tap water for us? Run two tests, one from the tap about room temperature and the other test, let the tap water sit in a clean glass cup for 24 hours before testing. I'm curious if the pH problems are related to your source water or tank set up.
 

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@tangmantim , this is an old topic so you probably won't get a response from the OP.

Can you provide more details on your tank setup such as how long it has been set up, frequency and amount of water changes, your test results for ammonia, nitrite, nitrate and pH?
 
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