does your water go through a softner first and if so can you get non-softened water? Test your KH and GH. I don't know why it would come out of the tap high then drop but I would guess that you have a KH of 0 in the tank. This can be adjusted with baking soda using this calculator. I keep my cichlids around 12-15 degrees of hardness KH. Of course it depends on what species you are keeping.
http://dataguru.org/misc/aquarium/calKH.asp
http://dataguru.org/misc/aquarium/calKH.asp