I've got it on a foam pad, maybe I need to add a few more.ken31cay said:Mine was loud (vibrating) when sitting on the wood floor inside the tank's cabinet, until I put a small towel underneath. Now it's just a quiet hum.
Nothings touching anything, and the filter is supposed to be self priming- it certainly spewed out a lot of bubbles when it first started up. It's sat on a foam pad too so I don't think it's vibration. I took out most of the coarse sponges from the inner baskets and replaced with the bio media from my sump, alphagrog and ceramic balls, I left in a pack of the ceramic tubes that came with the filter. I sent video to the shop I bought it from (online) and they said it sounds normalDeeda said:Yes that is very irritating! The easiest things to check first is if the canister and hoses are touching any hard surfaces that may be amplifying the sound. If that doesn't help, unplug the power cord and wait a couple minutes, gently shake the filter to see if it helps to dislodge any trapped air and plug the power cord back in.
What media do you have in the filter and where is it placed? Just curious and may not have anything to do with what you are experiencing.
I don't know in UK, but in Canada if you buy with a credit card, your can file a claim with the credit card company to get reimbursed, as long as the filter had been sent back to the seller.Abby said:Also I did almost fill the filter with water before starting it up. The seller has said they will send my video to fluval on Monday but I'm not very hopeful that they will admit it's faulty.
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