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Retailer Reviews
7721 reviews on 2185 retailers!

RetailersMail-Order SuppliesUSMA Kens Fish
Kens Fish
Address: Mail-order only
City, State: MA
Phone: (508) 823-4043
Web site: Click here
User Ratings: 
Quality of Stock:
Available Variety:
Compiled from 82 reviews
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Found: 82 reviews Page  1 2 3 4 5 6 - View all
sanke6 has used this retailer 10 or more times. November 1, 2016
Overall Rating: 
"Was a great supplier "
Have purchased many fairly large orders from Ken's but lately everything is out of stock and there are no answers to emails or the phone. I had great service in the past but have had to go elsewhere for most things now. I wonder if he is just selling off what stock he has left over. It would be great if we had the supplier back that we had a few years ago. It would be great to hear from Ken and to understand what has happened
ed8t has used this retailer 3-10 times. October 15, 2016
Overall Rating: 
"Great products/prices - but where'd the service go?"
I've dealt with Ken's Fish many times over the past 8 years. Great products, great prices. However, my last order went sideways - I was sent a wrong Seachem Product and several online requests, emails and phone messages went unanswered. Things do go wrong, Ken corrected a right several years earlier, but there wasn't even an attempt to make my last (now final) order right.

That is too bad, Kensfish was my go to online retailer, but there are other options where service still means something.
thekonexperiment has used this retailer 2-3 times. April 28, 2016
Overall Rating: 
"overall great to deal with."
I recently purchase 2 items from Kensfish. When i received the package, there was only 1 item. The other item will be direct ship, as stated on the invoice. After waiting a week, i decided to email and use the messaging system on kensfish.com with no luck. I waited 3 more days then decided to call. Although, i didn't get through to ken the first time, he eventually picked up. It was a pleasure talking to him as he came off very nice and helpful. I myself read a lot of reviews on how "short" and "rude" ken can be so i dreaded the thought of speaking with him over the phone, but this was not the case. He was super helpful and made sure my order will be received immediately. Overall a great experience! A+
jcharing has used this retailer 2-3 times. February 15, 2016
Overall Rating: 
"good prices, poor customer service"
While setting up a new aquarium, I placed two orders totaling a bit over $650 with Ken's. A question sent regarding proper tubing size went unanswered until I telephoned. Pricing was good, though not always the best. Shipping a bit slow, but I was repainting and awaiting a carpet install before I set up my new tank; so no harm, no foul.

When I set up my new tank, I discovered the Eheim/Jager heater had come with the suction cups but no mounting bracket. Again I sent a message to Ken's and again received no response.

While I don't blame the vendor for the missing part, this is always a risk one takes when ordering online. The mark of a good online vendor is how they handle these issues. Ken failed here. I got the bracket on Amazon for a little less than $10 and will not use Ken's again. As others have written, he is a good deal as long as things go well. Otherwise, use at your own risk. A shame to lose customers over an item that would have cost him a couple of bucks.
workharddieproud has used this retailer 3-10 times. April 26, 2014
Overall Rating: 
"Never Disappoints !!"
I have ordered from Kens several times now and am always satisfied. Even their own food is better than the "TOP" 3 in my opinion. ALL my cichlids love Kens cichlid sinking sticks.
johnb50 has used this retailer 1 time. February 25, 2014
Overall Rating: 
"Nice Job!"
I ordered A fairly expensive lighting system and was wondering if it would be in one piece when it arrived. It was packed so well even the UPS guys couldn't of damaged it. Fast trouble free service, and the best prices you'll find online. I'll be ordering from them again.
fwm0103 has used this retailer 3-10 times. May 14, 2013
Overall Rating: 
"AAA Service, FAST Shipment"
Have ordered on line many times, always packaged well and get what I ordered. Worry free experience and very satisfied with Ken's Fish/
5cents has used this retailer 1 time. March 20, 2012
Overall Rating: 
"Will definitely use again."
Called them on the phone about a week before I ordered because I had some questions. He was most helpful and took his time answering all my questions. I placed my order late in the morning, got a confirmation later that afternoon. I had no problem ordering the minimum amount in order to get the free shipping. One week later my order was at my door perfectly in tact with everything that I had ordered. His prices are great, it pays to shop around and I also took advantage on some of his specials.
durby has used this retailer 1 time. March 16, 2012
Overall Rating: 
"Won't use again"
Price was great, cheapest of anywhere I looked. And lots to choose from. However, it took them a very long time to ship it (I got an email notification that a shipment slip was created through UPS, but it didn't get shipped for SEVERAL days). Plus, by the time it did ship, a weekend fell in and it took even longer to recieve. And they didn't respond at all when I eventually emailed them about when my order would be shipped. It was a very frustrating process, but the product is good... soooo.... yeah. If you don't need whatever it is NOW, go for it.
S14Swap240sx has used this retailer 3-10 times. January 24, 2012
Overall Rating: 
"Quality product, cheap shipping, outstanding prices/service"
Unguarded6 has used this retailer 1 time. December 23, 2011
Overall Rating: 
"Fast Shipping and Response"
Order 5lbs of food and 1lbs of shrimp which didnt show up called ken left a message called back pretty much right away and sent it out priority no questions asked! Was very impressed, will order again.
fmueller has used this retailer 10 or more times. December 3, 2011
Overall Rating: 
"The Best Place to Get Drygoods!"
I usually stock up with stuff from Ken's every year at the OCA Extravaganza, where Ken has a stand as a vendor. He is nice to talk to and the selection he offers as well as the prices can't be beaten.

This time I forgot to buy some heaters and had to order via Ken's web site. The heaters arrived way faster than expected, but unfortunately were the wrong ones. Seeing that they were an extremely similar model from the same manufacturer, anybody could have made this mistake, but since I am picky, I wanted the ones I ordered.

I emailed Ken, and he shipped replacement heaters the next day at no extra charge, including a shipping voucher to return the wrong heaters. Service doesn't get better than at Ken's!
TomD has used this retailer 10 or more times. December 1, 2011
Overall Rating: 
"Ken's is Great"
I order from Ken's all the time. I would say about 30 times so far, everything from food to filters. The service is second to none. You can't go wrong using these guy's. Best in the Biz.
Tom D.
Norm66 has used this retailer 2-3 times. September 30, 2011
Overall Rating: 
"Excellent vendor!"
I destroyed my Python pump after years of regular use and needed a new one. I ordered what I thought was the right one and when it wouldn't work with my existing adapter I wound up destroying it too. At this point my water changes were overdue and I was jittery. I ordered the right part and adapter then from Ken and put in a note with the order that it would help greatly if my order shipped ASAP. Within a couple hours I had an e-mail saying he would ship it first thing in the morning. Sure enough two days later my package arrived and was exactly what I needed to get back in business. I definitely recommend this vendor.
GJx has used this retailer 1 time. July 1, 2010
Overall Rating: 
"Very Good Experience"
I had been planning to order from Ken's for awhile b/c I'd heard some very good fedback about them. I did so recently & I was impressed with them & my online experience.

Will order again ASAP.
UMphreak has used this retailer 1 time. April 6, 2010
Overall Rating: 
"Will not hesitate to order from again."
Where else can you buy 2 lbs of quality flake for under $30. I placed my order April 1 and it was at my door April 6. Great packaging and big flakes. Was a little aprehensive because of a couple bad reviews on here but nobody is perfect and I decided to give it a try. Really glad that I did.
Tanku has used this retailer 2-3 times. March 23, 2010
Overall Rating: 
"One word---- "BAD""
Two out of the five items that I ordered from Kens were the wrong item. It took a couple of weeks and more work than I wanted to do, to fix the screw-up Kens did on my last order. Not friendly at all when I spoke with them about the mistake.
Kilpo has used this retailer 1 time. March 2, 2010
Overall Rating: 
"Slow shipping"
Took almost 2 weeks to get my order. To me that's way too slow.
matthew1884 has used this retailer 2-3 times. January 12, 2010
Overall Rating: 
"Great place to order food."
Used em twice first time it did take awhile to arrive but he gave me a few samples.
Just ordered again and it took around a week, but everything was in the box.
The prices are great, everything is so cheap. I love the prices.

lillep54 has used this retailer 10 or more times. December 7, 2009
Overall Rating: 
Everytime I go to a show and he is there I buy. Nice decent people. I brought an air pod air pump from him got it home and one side did not work. He then sent me another one at no charge not even shipping and did not ask for the defective one back. Great out standing people. The fish food he offers is good and at a great price also has a great selection.
Cichlidaevid has used this retailer 2-3 times. December 1, 2009
Overall Rating: 
"Great Service..."
Don't understand the problems people have had. I just placed another order and after placing it called them with a question about the veggie flakes.He called me back within 15 minutes! I asked about a sample of the spirulina flakes, and he said "No Problem! I throw in several samples for you at no charge! Just let me know what you think, and please order from us again!"

That's fast and friendly service. Who doesn't like a bunch of free samples?
JoAnn has used this retailer 10 or more times. October 31, 2009
Overall Rating: 
"Always the Best"
Ken has great food and service. I always use him.
sakie has used this retailer 1 time. October 28, 2009
Overall Rating: 
"Only 3 days and item arrive!"
It's nice to know someone actually carry the brand Xtreme Cichlid pellet food that my Cichlid really love. I placed the order Sunday and it arrive on Wednesday...that's pretty fast shipping. The package comes with a bag of HBH flake food, I guess it's a sample. Anyway, once the 5lbs food getting low, I'll reorder it again from Ken's.
Hawks has used this retailer 1 time. October 17, 2009
Overall Rating: 
"Bad experience for me!!"
I ordered about $100 worth of food from Kens and unfortunately didn't have a good experience like many of the others. My order took almost two weeks to get here. I have ordered many times from Big Al's, Jehmco and Drsfostersmith and they were way faster.

Anyway, when my order arrived I was missing an item and there wasn't an invoice in the box or anything stating as to where the item was. This is the first company that I have ordered from that doesn't have an invoice inside the delivery box (especially when there is an item missing). I emailed Ken's to let them know I was missing an item and got no reply. I ended up calling them to let them know we were missing an item. The man who answered was pretty short and not friendly and stated how busy they were. On the phone they told me the item was out of stock and they would reship (charging additional shipping) when the item was in stock. I'm really kind of irritated that they would charge my credit card for an item they don't have in stock and then ship out an order and not let you know where the item is!

Kens ended up issuing a credit for the item on my cc.

I will never order from Kens again. There are much faster and professional places like Big Al's, Jehmco and Drsfostersmith
CrabbyMatty has used this retailer 2-3 times. March 31, 2010
Overall Rating: 
"Lightning Quick!!!"
Updated 3/31/2010
Last week I ordered a couple of 5LB buckets of NLS, a bunch of heaters and a 300' roll of silicone airline. I submitted the online order one afternoon and later that evening received UPS tracking information. The order was shipped the day I ordered it and arrived as promised two days later. Come on now...does it get any better than that?

Below is my initial review.
Ken's selection of food and supplies is awesome. I ordered a box load of stuff late one afternoon last week and received an email later that night that the order had already been boxed and picked up for shipment. Two days later UPS delivered it and evrything was as I had expected it to be.

I really like his website. Products are pictured and fully explained. I think his prices are very competitive too. The shopping cart feature is dynamic in that it shows you continual updates as you add items what the total shipping costs will be, so no hidden surprises.

Ken's is definitely a favorite new retailer for me.
Bob Grauer has used this retailer 3-10 times. September 14, 2009
Overall Rating: 
"Any Problems?"
Has anyone had a problem contacting Ken lately. I purchased supplies from him at the ACA and have not been able to contact him since. I have left messages. Does anyone know of a problem. Please let me know> I have dealt with him for years and this is a first for me. Contact me at [email protected]
shrimper has used this retailer 1 time. August 5, 2009
Overall Rating: 
"Extremely poor customer service"
If you got a complete order, and everything works, lucky you. If for whatever reasons such as defective merchandises and/or missing products -- good luck to you!!!
You won't be able to get them to call you back, you won't be able to get them to response to your emails.

Good price, but buy at your own risk!
chrispyweld has used this retailer 1 time. July 23, 2009
Overall Rating: 
"Great experience!!"
I was emailed the day after placing my order with concerns regarding my address. Items were shipped the next day. Great customer service.

Can't beat the prices. 3lbs. of food for under $30 including shipping.

spdspappy has used this retailer 3-10 times. May 28, 2009
Overall Rating: 
"Happy for years"
I've been buying fish food from Ken's since 2006 and have been very happy with the product, price, & speed of shipment of the spirulina flake. He also always seems to throw in another product to test for free. I've also purchased the ceramic cichlid rock and some of my fish seem to like them.
John7429 has used this retailer 10 or more times. May 20, 2009
Overall Rating: 
"Great retailer!"
Great products at VERY competitive prices. I ALWAYS check Kens Fish when I'm shopping for goodies.
cavamart has used this retailer 3-10 times. April 29, 2009
Overall Rating: 
"Very Satisfied"
I have ordered three times from Ken. ALWAYS on time and never a problem. Great prices as well. Thanks Ken.
wheatbackdigger has used this retailer 1 time. December 17, 2008
Overall Rating: 
"Good People, Good Service"
First time buyer from Kens. Quick shipping, fair prices, had everything I was looking for. Kens Fish was kind enough to call me to let me know that some of my items were backordered. Customer friendly people, Thanks, I'll do business again with Kens Fish
rmslover has used this retailer 1 time. October 29, 2008
Overall Rating: 
"Does Not Respond"
Unless you are ordering something good luck getting these guys to respond to an email or a phone call. I need to return defective merchandise and he won't return a phone call or an email. I dont ever plan on using them again!
ACC in NC has used this retailer 3-10 times. April 18, 2008
Overall Rating: 
"Great products, service, and prices!"
I’ve ordered from Ken 4 or 5 times and have always been pleased!
Jim z has used this retailer 2-3 times. September 10, 2007
Overall Rating: 
"Won't respond to question on quality"
Well, on the recommendation of people here I ordered from Ken's Fish Food. No problem. Then I reorder the same item, NLS and have a quality issue compared to the last batch. All I did was ask in an email if there were any other people that had a problem or whatever and can't even get Ken's to respond in any manner. Simply not acceptable and I guess I'll go back to the bigger shops even though I like to patronize the "little guy". Too bad but won't do business with a supplier that won't answer a question.
pnchowdary has used this retailer 1 time. July 8, 2007
Overall Rating: 
"Excellent Buying Experience"
Great quality products and great prices.Extensive line of products,prompt and excellent customer service.Highly recommended A+++++++++++++++
jwestlock has used this retailer 3-10 times. May 23, 2007
Overall Rating: 
"Good prices, quality items,Fast shipping, "
I have been getting most of my fish food,and supplies from kens fish lately. They have just about everything I need ,and at some of the best prices around. My order is usually shipped out the next day, and when it arrives, the items are as described , and in good condition.(even a few little extras) I will continue to use kens for most of my aquarium needs. And I would highly recommend that others do the same.
Jhkokst has used this retailer 1 time. May 15, 2007
Overall Rating: 
"Good Experience"
Pros: Good variety from both his food and the other premium foods (HBH and NLS). I got his 100% Spirulina and some NLS. Prices are very reasonable and a half pound of flake is surprisingly large (I won't need to buy food for well over a year). I also liked that he offers shipping choices, seeing that USPS was cheaper than UPS for the quantity I ordered. Shipping was prompt. A free sample of food (an ounce or so) was included as well.

Cons: Flake was a little crumbly, but this is not an issue for me as it is for some on this forum. I've never found a flake that doesn't crumble into smaller pieces. If you want uniform size, buy pellets! My fish aren't thrilled with the 100% spirulina, but I've been feeding them NLS since they were fry. They are more apt to eat it if i feed it before the NLS and i think they will slowly get used to it. I only bought it as a "supplement" to the NLS, so this isn't a huge con.

Overall: Quick easy transaction for quality products. Can't really ask for more.
triscuit has used this retailer 1 time. May 4, 2007
Overall Rating: 
"Holy Cow, that was fast!"
I am very pleased with my first order from Ken's fish, which arrived in only two days. Prices were reasonable, variety of products was large, and as a seller of both Kordon breather bags and NLS food, Ken's is bookmarked in my favorite sites file!
fishmaniac has used this retailer 2-3 times. April 26, 2007
Overall Rating: 
"95% satisfied. Why the 5%? I'll tell you."
I will purchase from Ken again in the future as I have in the past. It's been a couple months since my (2nd) order so I've had plenty of time to evaluate everything w/o over-reating.

He allows returns of merchandise but like any small business, he isn't "thrilled" to do it. (I'm selfemployed and I hate it.) So be careful when ordering. If you experiment with new types of food, and your fish don't like it, be prepared to be stuck with some food.

A year ago, I ordered 1 lb of small floating/sinking pellets that most of my fish wouldn't eat. Is this his fault or mine? Mine I believe. So instead of wasting $5.00 S&H returning $4.50 worth of product, I still have 15.5 oz of it.

However, my last shipment had 2 lbs of newer (supposedly "super") tropical fish flake that was SO thin, it would almost disintegrate upon contact. It was the messiest flake I have ever tried. So he let me exchange it but I had to pay for returning the 3lb shipment (which was fair, sucks but fair).
BUT I wish he would have mentioned on his site that these flakes were really thin. Would have saved him some time and money (shipping out the older, thicker flakes I had previously ordered a year ago) as well as saving me time and money.

This time it's his fault for selling product he knew was too thin. Selling on a fish forum full of picky hardcore fishmaniacs, he should have known better.

But I'll be back. :)
Charles has used this retailer 1 time. February 21, 2007
Overall Rating: 
"Very good..."
Bought lots of food with Kens. The service is great. Shipping is fast and fair. Tracking is provided as well so it is a bonus for customers like me in Canada...
jackster has used this retailer 10 or more times. February 12, 2007
Overall Rating: 
"Great Stuff!"
I have been buying 99% of my foods and a few other things from Ken's for a few years now and all I can say is excellent!
jungster7824 has used this retailer 1 time. January 22, 2007
Overall Rating: 
"Don't take returns?"
My first experience was very unsatisfactory. My order took over one week to recieve and when I finally received it had one wrong item out of ten. When I tryed to reach them via E-mail and phone all I get is e-mail confirmation 4 days later that says another shipment is going out without any description. I'm guessing it is the missing order, I won't know until I get it. Also I had communicated that I like to return few items explaining that the items don't fit the need for my cichlid. And there still is no response after 8 days. I had used Drsforstersmith 3 times so far and I prefer them 10 times more over Ken's place from this one experience.
Can't say nothing more but dissapointment from nonexistant service.
davey5p has used this retailer 3-10 times. January 4, 2007
Overall Rating: 
"great people "
always enjoy ordering my supplys from kens , even helps when you are in a bind , great products and awsome prices , thanks guys
davidhusker has used this retailer 1 time. December 16, 2006
Overall Rating: 
"Great Store"
Very great pricing and a lot of stuff! T
Strife909 has used this retailer 1 time. November 30, 2006
Overall Rating: 
"Another excellent online-store..."
This site is also a great place to purchase supplies and dry goods. I've only order once from here and am not familiar with its regular trend, but the equipmet arrived all safe and in great quality, even gave a free sample! Only thing that could improve on is processing and shipping of orders. It took me 4 days processing before I received confirmation of my order being shipped. Also not great with answering my emails concerning my order, but would still buy from again.
JerseyRob has used this retailer 2-3 times. November 22, 2006
Overall Rating: 
I placed 2 orders so far and both came fast through UPS. Great deals on food and other items. Reasonable prices all the time and great service = I'll be buying all my food from him from now on.
chapman76 has used this retailer 10 or more times. July 27, 2007
Overall Rating: 
"Great place for anything"
Ken is such a great guy to deal with. Any question you may have and he'll answer it right away. His prices are great. Ken's Fish brand cichlid pellets are as good as NLS to me. I used NLS for years and have been using Ken's for about 18 months now and the colors are still great.
Pisces1977 has used this retailer 1 time. September 24, 2006
Overall Rating: 
"Quick shipping and vey satsified with product"
I ordered food and other medications from Ken's website. I was very impressed with large selection and will definitely do business with Ken again.
Robert Hunter has used this retailer 3-10 times. May 23, 2006
Overall Rating: 
"Highly Recommended"
Excellent quality, price, and friendly efficient service. Fast delivery.

In my opinion excellent service is correcting problems that have originated elsewhere. Ken has ensured my satisfaction even though the carrier was the problem.

Keep up the great work!
saucedaclan has used this retailer 2-3 times. March 25, 2006
Overall Rating: 
ken is a good place to buy fast on getting it to you and keeps is price as low as he can i will keep buying my supples from him
Fishthoughts has used this retailer 10 or more times. March 20, 2006
Overall Rating: 
"Kens Fish is the Best!"
We order ALL of our supplies from Kens Fish! His Premium Cichlid Pellets are the best! He supplies us with shipping bags, bag buddies, heat packs, filters, food, etc etc... You name it, he's got it! ALWAYS on time and very easy to deal with and a stand up guy!

Steve & Gregg
The Fishthoughts Crew
pcworks has used this retailer 2-3 times. March 14, 2006
Overall Rating: 
"Kens is a great place to shop!"
Have made a couple orders from here and shipping is fast and prices are good. The Kens veggie-flake my fish really love.

Good work Ken.
blackgloves has used this retailer 1 time. March 14, 2006
Overall Rating: 
Have yet to find a better deal on new equipment. I bought a canister filter and can honestly say when I get around to buying another filter my money will be going to Kens.
Al Backer has used this retailer 3-10 times. January 9, 2006
Overall Rating: 
Ken's price's are as good or BETTER than everybody else his service is BETTER than anybody's. If you have a problem with your fish talk to Ken chances are he will have the answer for your problem. He is constantly adding new product's so if you don,t see it on his web site ask him chances are he will have it or be able to get it. I now use Ken and only Ken for all my supplies
MrBiggz has used this retailer 1 time. December 3, 2005
Overall Rating: 
"Great cichlid food with many choices"
I ordered some of Ken`s soft and moist with krill and the fish seem to really like it. I enjoy the fact that it is moist and my fronts don`t have to pick it up and spit it out a few times to soften it before eating. Ken is a patient person to speak with on the phone and answered all of my questions. I would highly recommend his foods and I will be ordering from him again in the future.

stptwi has used this retailer 1 time. November 15, 2005
Overall Rating: 
"Your fish will think there at the "old country buffet""
Ken has a HUGE selection of food. I swear the flake food that I got came in 3"-4" flake's, fish love the stuff. A half a pound bag cost $3 to $4, some less, some more. I got a lot of food for the money, I'm guessing that it's 1/3 to 1/4 the cost of LFS prices.
Longstocking has used this retailer 3-10 times. November 4, 2005
Overall Rating: 
"Never had a problem !!"
Ken is great ... I've been ordering from him for about 2 years I think. Never had an issue with anything and have always been pleased with the quality of food I receive. Shipping is fast as well ! A+++ Ken... can't ask for better customer service... and NO hassle !!!
davekie has used this retailer 1 time. October 25, 2005
Overall Rating: 
"Absolutely Excellent"
I can’t recommend Kens Fish enough. I ordered 13lbs of food and it was at my door in less than 6 days and I live in Ireland! Ken was really helpful and I will definitely be buying from him again. Thanks Ken! A++++++++++++++++++++++++++++++++++++
palotz has used this retailer 1 time. October 13, 2005
Overall Rating: 
"Great guy, Great Service, and Great Prices."
A superb guy who provides you with many excellent products at great prices.

I highly recommend him to my fellow Canadians. Shipping was quick and easy, and Ken was eager to help me with any questions I may have had. Overall I give Kensfish.com an A++++.

Ken, I hope to do business with you again soon.
JimmyB has used this retailer 2-3 times. September 23, 2005
Overall Rating: 
"Great- give him a try!"
I researched a LOT, and ended up with Ken. Some places have similar low prices on one or two items, but Ken has been consistantly competitive on everything. Great email feedback with the tracking number of my shipment, questions on one of the items, follow up, etc. Kens flake showed up with big size flakes, not powder (like others I've tried!) Filters, heaters, etc are all competitively priced, shipping is very fair. He's not the biggest store, but he's got the stuff I want, and some of the better brands out there. Try his pellets and flake food!
mmagrath has used this retailer 1 time. August 23, 2005
Overall Rating: 
"The Best for Food"
I've been checking out Ken's for some time now and I am so glad I finally placed an order. Whether you buy his blend or one of the other brands he sells, the prices are unreal. The shipping and communication are great. If you're into Mbuna, I would highly suggest his spirulina/garlic blend due to the frenzy it causes.
fw_fw has used this retailer 1 time. July 20, 2005
Overall Rating: 
"Great products at even better prices"
If you want some great specialty food at less than 25% of generic LFS stuff, this is the place. I don't see how they can sell this food so cheap......
ApexPredator has used this retailer 3-10 times. April 22, 2005
Overall Rating: 
"Superb Customer Service"
I recently placed an order for several filters and other items. One of the filters arrived damaged and Ken promptly sent me out another one to replace it. That one arrived damaged as well. Ken, again, replaced it for me with no hassle. Ken is the type of person I will do business with over and over. Customer service should be priority one and Ken honors that. I highly recommend him.
nugs has used this retailer 1 time. April 2, 2005
Overall Rating: 
"Very smooth!"
This is the first time I've used Ken's and I can say that I'm thoroughly pleased. His prices are great and he shipped my items out ASAP. I will definately do business with him again in the future.
mycross3 has used this retailer 1 time. March 17, 2005
Overall Rating: 
"Excellent soure"
Great customer service from Ken. I purchased some hbh moist pellets that came 5 .5 pound air sealed bags. My Mobas love the stuff. Will do
buisness with Ken in the future.
bigsink has used this retailer 1 time. February 24, 2005
Overall Rating: 
"What a Great Guy!"
Ken runs a fine business despite being a Red Sox fan. Just kidding, I don't like the Yankees either! Anyway, Ken had my order on my door step the very next day. It was a great transaction and wonderful experience. Thanks Ken. Let's Go Mets!
tanganyikajoe has used this retailer 1 time. February 22, 2005
Overall Rating: 
"Ordered from Ken's last week"
I ordered from Ken's last week. My order was on my doorstep 2 days later. Great selection of products, Great prices!
jeff7274 has used this retailer 2-3 times. February 1, 2005
Overall Rating: 
"Great place for supply and food"
I've been using his tropheus flake for close to a year with great results, I have also purchased some sponge filters, all around a great place to do business, very prompt with shipping also.
chrisjuvinall has used this retailer 3-10 times. January 28, 2005
Overall Rating: 
"Save big money at "Menards""
Ken Menard is a great guy. Top quality service and excellent products. Great prices, prompt service, and quick shipping will keep me coming back for more.
africancichlidcentral has used this retailer 10 or more times. January 26, 2005
Overall Rating: 
"Best in the business for quick delivery of quality products!!!"
I have a medium sized fish room and any time I'm looking to add on I go straight to Kensfish.com for extremely fast and friendly service. My order always includes some of his awesome 100% pure spirulina flakes to keep those vegetarian African cichlids from bloating! I also highly recommend his egg tumblers, I just saved 10 rare Victorian fry that wouldn't have made it otherwise.
JG has used this retailer 1 time. October 24, 2004
Overall Rating: 
"Good Product"
A friend and I recently purchased food from Ken and found the quality quite good. He ships to Canada which is a bonus. Order arrived quite promptly, however a few things were missing which we're still waiting for - could be Customs? We'll definitely order again once we've received the rest of our order. Nice packaging and labelling too. Thumbs up!
Cichlid-MAN77 has used this retailer 2-3 times. September 27, 2004
Overall Rating: 
"FANTASTIC Products!!!!!!!!"
I bought some food from Ken and the pricing and shipping were GREAT!!Before that, I bought several sponge filters. This is a great place for your fish need!! Thanks and will be buying more in future.
bigdaddy has used this retailer 2-3 times. March 13, 2004
Overall Rating: 
"Full line of products at almost unbeatable prices"
I am currently setting up a fishroom to house 50 fishtanks. I needed large quantities of everything, kensfish was able to deliver. It was great to find an online retailer with rock bottom prices who can deliver large quantities. Ken was very nice in a few email exchanges and was willing to work with me to bring down the shipping prices. Kensfish is definatily my fishroom supplier from know on.
Hongi has used this retailer 1 time. February 3, 2004
Overall Rating: 
"Great prices and service"
I would definitely do business with Ken again. I got a great deal on my titanium heater and he even threw in a good sized sample of food. I think anyone that goes through alot of food should check out Ken's fish.
aj23 has used this retailer 1 time. December 12, 2003
Overall Rating: 
"a good place to get your food"
I just got my order and I was happy with it. The prices are good and the service is even better! I will be doing more business with ken's in the near future.
DarthV has used this retailer 1 time. November 28, 2003
Overall Rating: 
"Good quality food at good prices"
I ordered some pellets & bloodworms for my new world cichlids... quite a deal for a pound of pellets and 1/8oz of bloodworms. His prices on Ebo Jager heaters are very competitive as well. Had a slight problem with getting the items shipped out, but he was right on the ball and got things straightened out immediately and took the time to make sure things got through. He even replied to emails late on a Friday night...great service! Even sent along a sample of some of the soft krill (I think that's what it was) for me to try with the fish.
vocal has used this retailer 1 time. October 10, 2003
Overall Rating: 
"Great price for good food"
My first order came today and they all looked and smell very fresh. All the food are well packed in 1/2lb size or less. Fed it to my tropicals and they love it. I think I just found a permanent source for all my fish food.
Xxzsdrklakdfj has used this retailer 1 time. August 25, 2003
Overall Rating: 
"Great Price, Great Quality, Great Service!!!"
This was my first time ordering from kensfish and i have to say not only am i pleased, but i have found my new source for all my fish food in the future!!! The brine shrimp flakes i ordered where HUGE flakes sealed in an airtight bag. And all orders are sealed in 1/2 lb portions in air tight bags so that you can open it as you use it!!! And along w/ my order was a good size free sample of a different type of pellets!!! Any questions i had were answered very promtly and in detail. VERY fast shipping too. I definately would recomend kensfish.com.

redfish has used this retailer 1 time. July 26, 2003
Overall Rating: 
"Very good ,fast service"
dukedbz has used this retailer 2-3 times.
Overall Rating: 
"Fantastic Flake!!!"
I bought some of his color flake and spirulina flake and my fish LOVE it!!! Fantastic prices and FAST shipping!!!
laketang has used this retailer 3-10 times.
Overall Rating: 
"Great food Great price."
Been using Ken for my food needs for some time now. Most flakes foods have huge flakes which to me is nice. Also he always includes a sample of another food. And quick shipping.
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Ratings are submitted by Cichlid-Forum users based upon their own subjective views and do not necessarily reflect the opinions of Cichlid-Forum.com. CF disclaims any responsibility for the accuracy of information contained in reviews submitted by users, or for any damage or liability arising from the content of any review appearing on Cichlid-Forum.com. All product information on this site, including descriptions and specifications, is based soley on information made available by manufacturers. CF disclaims any responsibility for this information or the products listed. Product information may be inaccurate and is subject to change without notice. You should confirm all information before relying on it by contacting either the manufacturer or vendor with any questions about the products or the information presented.

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