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Retailer Reviews
7719 reviews on 2185 retailers!

RetailersMail-Order FishUSCA Neptune Aquatics
Neptune Aquatics
Address: 1752 Houret Ct.
City, State: Milpitas, CA
ZIP: 95035
Map:
Phone: (408) 935-9471
Web site: Click here
User Ratings: 
Overall:
Quality of Stock:
Available Variety:
Cost:
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Compiled from 45 reviews
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Found: 45 reviews Page  2 3 4 - View all
Ephesians6 has used this retailer 1 time. April 18, 2009
Overall Rating: 
"Nice fish, good people"
I recently dropped by to pick up some fish after looking at their website. There was a wide variety of fish that you don't see at any LFS. Very helpful staff and gave me a discount for spending as much as I did. I will defintately return when I decide to purchase more fish.
cadfael_tex has used this retailer 1 time. February 27, 2009
Overall Rating: 
"Helpful and Good Fish"
Originally looked for Frontosa for them but after decided not to they helped me set up my tank for a Tanganyika community. They answered many, many emails and were very insistent that I do things right for the fish. Fish arrived a couple of days ago and were very healthy. Great to deal with!
boredatwork has used this retailer 3-10 times. August 12, 2008
Overall Rating: 
"I love this place..."
This place changed management post 2006 (according to my calculations). I never went to the old store so I can't compare but I love this place.

1. Great selection of Cichlid's especially Tang's - which is really hard to find. Their fishroom is divided in two, saltwater on one side and cichlids on the other. Its not like a regular fish store where they have only a few cichlid tanks labeled "Assorted Cichlid" and lot of uninteresting fish. Not one tank has the word "Assorted" on it. In fact they put an info card for each fish under all of their tanks. I am mostly interested in Tang's of which they have a ridiculous selection. They also have a lot of Malawian's as well. Their display tanks are really great. You have to go just to see the Moba tank on the left when you walk in.

2. They are continuously updating the stock. I love going in to see whats new.

3. Every time I go in they are really nice and always ask if I have questions. I usually end up talking to them for a long time. You can tell from talking to them that they know what they are doing.

4. Fish quality is really really good. This is not your regular fish store. Its the kind of place you would setup (if you could).

5. It is a relatively small store but since they only focus on cichlid stuff every product, including dry goods, are relevant to what you are looking for. For some reason its just a lot nicer than the generic fish store that caters to all fis
mike2724 has used this retailer 2-3 times. January 9, 2008
Overall Rating: 
"Great and Friendly store"
They have cichlids that you can not find in most LFS. Healthy fish. Reasonable price.
Neptune has used this retailer 10 or more times. November 9, 2006
Overall Rating: 
"Great Source of Fish and Corals"
Neptune Aquatics has come a long way in a short time. They have beefed up their selection of Wild Caught African Cichlids and added Saltwater Fish and Corals. The new coral setup looks great and has a great selection to chose from at fantastic prices. The African Cichlid selection is greater than ever. The tanks are stocked regularly and unlike other sites, the fish are actually on hand. Definitely a shop you want to order from and if you are able, stop in.
lanny65* has used this retailer 10 or more times. September 19, 2006
Overall Rating: 
"Absolutely the BEST"
This is the best cichlid place I have ever found. They keep many of the rare and unusual cichlids and are extremely knowlegable and friendly to deal with. I frequently visit (living in the bay area) the facility and they have brought in many exotic species (Horei, Tricoti, Lobochiloties, Ilangi) at my request.

Other places carry "generic" cichlids, but if you want to find unusual and rare cichlids, Neptune Aquatics is the place to go.

Darrell, Aaron, Casey, and Justin are all a pleasure to deal with.
Steverino has used this retailer 2-3 times. March 1, 2006
Overall Rating: 
"nothing but good things to say"
I've bought a variety of Tanganyikans from Neptune Aquatics in the last few years (N. leleupi, A. compressiceps, S. petricola, L. Brevis), and I'm always happy with them. They are always the highest quality fish, way better looking and healthier than petstores (if you can even find the Tangs you want in a petstore), and way less expensive, at least if you just drive down to San Jose and pick them up like I do since I live in the Bay Area. His new location is really nice too, no more crowded, stuffy fish room. The web-site is very good as well, he updates it very freqently.
Theresa_M has used this retailer 2-3 times. January 5, 2006
Overall Rating: 
"great great great!"
The multi group I ordered from Darrell is fantastic! They were my first venture into shellies, actually into Tangs as well. A month later I purchased a brevis pair, and again I received wonderful fish. Always fast replies to my emails, the fish are packaged well, fast shipping...I would definitely recommend Neptune!
OG Raskal has used this retailer 1 time. December 28, 2005
Overall Rating: 
"Darrell is the Man!"
Recently Ordered from Neptune aquatics and the fish arrived Extremely fast and were Nice and Healthy. They ate within 5 minutes of entering the tank. Darrel was very helpful and answered all of my Q's. Will definately do Bussiness with again! HIGHLY RECOMMENDED!!!!
tonyp has used this retailer 1 time. November 13, 2005
Overall Rating: 
"Excellent"
Great experience with excellent prices. Very accomodating, I would not hesitate to buy fish from him again. Already looking forward to my next order.
noto_af has used this retailer 1 time. October 14, 2005
Overall Rating: 
"The etailer for Dainichi food"
Bought some Veggie FX for a decent price.

All my questions were answered promptly.

Etailer accepts Paypal in addition to credit card.

Shipping costs (USPS) are lower than the large mail order companies.

My fish food was packed securely to prevent any friction and arrived within the time frame I expected.

Will definitely shop here again.

reN1824 has used this retailer 1 time. September 1, 2005
Overall Rating: 
"Great Quality & Great Price"
Darrell is responsive and offers great quality of fish. My pair of WC Kitumbas came in great shape and ready to eat in matter of hours. Also, to my great surprise, one of my Multies (shellies) had 3 babies only 2 wks after arrival. What can you say except lets order some more...
fish_gurl has used this retailer 1 time. June 1, 2005
Overall Rating: 
"Excellent Service & Stock"
I just received my order from Neptune and couldn't be happier. Packing and shipping were great. Fish arrived healthy. Very nice specimens. Darrell was very helpful and accomodating. Highly recommend these folks for online ordering. AA++
TorontoRaptorsFan has used this retailer 1 time. May 20, 2005
Overall Rating: 
"Red Carpet Service"
After spending a good deal of time researching the many breeders here on Cichlid-Forum I decided to use Neptune Aquatics to make a purchase of a colony of Cyprichromis Leptosoma Kitumba. After contacting Darrell (the owner of Neptune Aquatics)he mentioned to me that he had never shipped to Canada but that he would do some investigative work and get back to me. True to his word he got back to me and said it wouldn't be a problem. I went ahead and placed an order for some Kitumbas and was also pleased to find he had some Ps. Saulosi females in stock that I needed for a friend's tank. Darrell was terrific to deal with whenever I called him with any questions. I will definitely order from Neptune again. They have terrific pricing, excellent customer service, and an excellent selection of fish to choose from. I urge any Canadian out there who is hesitant about ordering online from a U.S. dealer that you will be in good hands when dealing with Neptune Aquatics.
Nowherman6 has used this retailer 1 time. May 16, 2005
Overall Rating: 
"Fantastic"
Darrell was amazingly helpful with putting up with my requests and questions. I was searching for a pair of sunspot Brevis, and though not listed as pairs on the website, he was able to accomodate my request. He was friendly and prompt with replies, and though I have not received the fish yet, I have every reason to believe they will arrive just fine. Will definetely do business with them again, and I highly recommend them to others.
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