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Retailer Reviews
7719 reviews on 2185 retailers!

RetailersMail-Order FishUSFL Imperial Tropicals
Imperial Tropicals
Address: 2720 Grimes Road
City, State: Lakeland, FL
ZIP: 33805
Map:
Phone:
Web site: Click here
User Ratings: 
Overall:
Quality of Stock:
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Compiled from 3 reviews
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Found: 3 reviews Page  
thornsja19 has used this retailer 2-3 times. September 29, 2017
Overall Rating: 
"Reliable and excellent quality"
First order was for plants and African catfish. Unfortunately there was a crazy weather swing in my area so the heat packs made the shipping box too warm and the cats died. Issued full refund. Plants doing great still 8 months later.

Second order was for cherry shrimp and assassin snails. All alive and well now 2 weeks after arrival.

Prompt, friendly service and fair pricing. Check out their Facebook page for a virtual tour of their fishrooms, greenhouses, and breeding ponds. Highly recommend.
tdadkins00 has used this retailer 1 time. December 17, 2015
Overall Rating: 
"Great customer service"
I recently ordered a male sunshine peacock and a male yellow blaze hap. The hap was fine but, I was sent a female sunshine peacock. Paying 35 dollars for a female didn't sit to well with me. So I contacted Imperial tropical with my problem. After sending them a pic of the fish, they sent me a another sunshine peacock, this one a beautiful colored up male with no charge to me for shipping or anything. I am very satisfied with Imperial tropicals, and their customer service. I would defiantly buy from them again.
somebody has used this retailer 3-10 times. April 23, 2016
Overall Rating: 
"Well organized, excellent quality, supplier"
This retailer was amazing. I went In for a pickup and he showed me around. Neutral on the promptness because was a walk in. I would recommend to anyone. If he doesn't have something online email and ask. second order was shipped to me, well packed and healthy. once the fish were in the tank you could see the color coming back.

Order 2:
small order of a few mbuna. five star supplier, fish are amazing and doing well. Color is amazing. 3/15 six months and wow this fish are growing rapidly! maybe its me but i think the setup at IT is top quality, great breeding program.

order 3:
perfect quality but i think i got sent two of the same fish? AAA service as expected.

Order 4:
Small hiccup, I paid for next day, apparently the person who is in charge of shipping had a small oversight and didn't ship as next day. IT refunded my shipping. A+ customer service this time as usual. Make sure, if you pay for shipping, to note it in the comments section on the checkout screen or shoot them an email with the order number. 1 month after order. i got a holding female ;/ funny situation when i paid for all males.

will still use in the future.

Order 5:
once again mike comes through for the win. On the last order we determined that it was in fact a female, Mike sent a new male and wow!! He must have given me the best male he had at the time. Only complaint is with USPS, the box is labeled 'this side up', yet they continually lay it on its side.


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