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Retailer Reviews
7719 reviews on 2185 retailers!

RetailersMail-Order FishUSIL Serious Cichlids
Serious Cichlids
Address: Call
City, State: New Lenox, IL
ZIP:
Map:
Phone: (815) 557-5505
Web site: Click here
User Ratings: 
Overall:
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Compiled from 7 reviews
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Found: 7 reviews Page  
gverde has used this retailer 2-3 times. July 25, 2011
Overall Rating: 
"Excellent Quality & Service"
I bought fish from Tom and Melissa a couple of times. My house is located about an hour and a half away and Melissa was kind enough to meet me half way each time. Fish were advertised correctly and were in good health. The fish are growing and healthy after about 4-6 months. Good quality with their stock. Highly recomended.
gverde has used this retailer 2-3 times. July 25, 2011
Overall Rating: 
"Excellent Quality & Service"
I bought fish from Tom and Melissa a couple of times. My house is located about an hour and a half away and Melissa was kind enough to meet me half way each time. Fish were advertised correctly and were in good health. The fish are growing and healthy after about 4-6 months. Good quality with their stock. Highly recomended.
tires_6792 has used this retailer 1 time. April 29, 2011
Overall Rating: 
"Excellent Service, Excellent fish....excellent People!"
Just got my first order from these guys and it was unreal how they worked with me personally. They went out of their way to make sure i got my fish.
The shipping box was top notch and fish were bagged well with no signs of stress. They sexed the fish per my request and even threw in an extra!
I highly recommend these guys as they are on the ball with great email communication and definetely put the customer first.
Will be back in the future for sure.
Juan has used this retailer 1 time. April 22, 2011
Overall Rating: 
"Great Service"
This is my first time dealing with Serious Cichlids and I will most definitely Do business with them again. Not only was my fish nice and healthy they even went out of their way to make sure I got my fish. And I cant argue with their prices and their discounts either. They are very reasonable and will make sure you are satisfied. Thanks again Melissa
fulu-1 has used this retailer 1 time. April 22, 2011
Overall Rating: 
"never again"
customer service was horrible, they couldnt sex a two inch victorian.they totaly misrepresented the fish i bought on thier web site and sent me something other than what i thought i was getting! unbelievable!!! bags leaked in the box, way to much fish waste in the bags.
they said they wanted to make things right, but each step of the process was worse than the previous. melisa lied to me like im stupid. determining shipping cost was a hassel. they made excuses for thier incompetance. and tried to get me to change my review.
they also lied to paypal and tried to say i took pictures of a fish other than what they sent. unbelevable
aprildawn has used this retailer 2-3 times. February 14, 2012
Overall Rating: 
"excellent seller"
Ordered 4 peacocks.Beautiful fish. Unfortunately, 1 did not make it. Melissa was great & offered a refund or replacement even though the fish died a few hours after delivery. I will definatley use them again!!!

4/27/10 just received a c. moori from them beautiful fish. arrived in great shape. packaged excellently and the service is fantastic. highly recommend them.

2/12
Unfortuntatley, it appears that they are selling the business.
willkan22 has used this retailer 1 time. February 6, 2010
Overall Rating: 
"A trustworthy family business"
the price are amazing. i got a breeding group of labs off of serious cichlids and have bred already in a week. i ran up there today and i had to just get another group because of the great prices and that the groups are full of color
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