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Retailer Reviews
7718 reviews on 2185 retailers!

RetailersMail-Order FishUSUT Live Fish Direct
Live Fish Direct
Address: 12270 S. 700 E.
City, State: Draper, UT
ZIP: 84020
Map:
Phone: (801) 572-2009
Web site: Click here
User Ratings: 
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Compiled from 176 reviews
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Found: 176 reviews Page  1 2 3 4 5 6 7 9 10 11 12 - View all
rangerfever has used this retailer 1 time. December 19, 2010
Overall Rating: 
"Great fish at a great price!"
This was the first time I used Live Fish Direct. I am very very pleased. I had order some eels but then changed my mind and got 3 frontosas. They did the order changed and refunded any money back quickly. By my surprise when the fish arrived they had thrown in a freebie Frontosa. From now on I will buy all my fish from them.
okiegirl28 has used this retailer 1 time. December 2, 2010
Overall Rating: 
"Great experience!"
This was my first time to order from Live Fish Direct. It was a simple and easy process and the fish all arrived alive and seemed to be doing well and not real stressed. I ordered 2 blue jack dempsey's and 3 mbuna cichlids. i would recommend anyone to order from this group!
hawkeye3d has used this retailer 1 time. November 15, 2010
Overall Rating: 
"Great Fish"
This was my first time using Josh. My fish arrived packed very well all in excellent condition. That was in late Sept 2010. I ordered what I hoped to be a breeding colony of Red Zebras 2 males 6 females, supposed to be a little young, well in Oct I had a dozen fry in the tank and everyone doing great.

I would definately order from Josh again.
Delphinus_06 has used this retailer 1 time. November 11, 2010
Overall Rating: 
"An Impressive Dealer!"
Excellent attention to detail on packing the fish. I was impressed that the N. brevis were each in a separate bag, and I appreciated the extra N. caudopunctatus!

I was also impressed with the shipping rates for next-day delivery, and FedEx did a great job of getting the fish to me before 10 AM on the day promised. (Utah to Central New York State)

All fish were in excellent condition - no fatalities. Everyone settled in to the point that they were taking a bit of flake food 7 hours after being placed in their new home.

I took Josh's recommendation and treated the tank with Melafix, since I'm a big fan of that product, anyway.

I'll be keeping an eye on the web site for other Tanganyikans of interest!

Jim S.
Canastota, NY
nauTik has used this retailer 2-3 times. November 9, 2010
Overall Rating: 
"Amazing results"
I ordered from these guys a few weeks ago and had some serious issues after receiving a half dead fish that was obviously beat up prior to shipping. However, after emailing Josh at live fish direct he personally called me and proceeded to apologize and offer whatever he could to make up for the mistake.

They not only gave me the price of the fish in fish credit, but offered completely free shipping. I had to admit at first I was a little hesitant as I figured I'd just be getting more low quality fish for free.

I was very wrong, the fish arrived just as Josh said they would, gorgeous fully colored and very lively even in the bags.

LFD definitely has made some mistakes with orders, but do not worry, if you happen to be one of the few people with a messed up order, they will more than make up for it.

For the easy to use website, low prices, quality fish, and excellent customer service (from my experience) I would have to recommend these guys.

franny has used this retailer 2-3 times. November 8, 2010
Overall Rating: 
"Incredibly helpful"
I recieved my second order from live fish direct, and was impressed by the amount of help and attention I got as a "newbie" to the field. If you are interested in online ordering but feel like a novice, these guys will take the time to walk you through the whole process as well as tank setup and design. My entire experience was positive and I will use live fish direct as my sole provider.
foxden006 has used this retailer 1 time. November 6, 2010
Overall Rating: 
"excellent "
just received my fish from livefishdirect wanted to thank Josh and Isaac for your help. the fish look amazing and came in great shape. i will be a long time customer of your company and will be doing another tank in Dec. so i'll be contacting ya'll again for help.
THANKS AGAIN!!!
GSXRKID74 has used this retailer 10 or more times. November 6, 2010
Overall Rating: 
"Simply......The Best!!!"
Once again I have to bow down to LFD's unparrelled quality and service! I recieved another order first thing this morning and as always... Flawless transaction and Beautiful fish! Anyways, I think I have just about topped off my 125g show tank (all male haps & peacocks). I have purchased all of my fish from LFD (18 males to be exact). I only had to bleed out 2 females which were purchased very small. I also have stocked a 75g mixed mbuna tank from LFD as well. Amazing fish everytime! Your prices, shipping, selection, and customer service are second to none as is the quality of your fish.
Thank You, Thank You, Thank You!!!

I HIGHLY recommend livefishdirect.com

Sincerly,
Derek G.
CatCityGary has used this retailer 1 time. November 3, 2010
Overall Rating: 
"I had a great experience. Will order again"
I just wanted to write about my experience of ordering from Josh. I read all the reviews and started to get nervous. But I will say that my order arrived exactally when I was told. I was kept up to date on all details. And my fish were exactally what I ordered and in what appears to be very good health. I am very very pleased with ordering from Live Fish Direct. Two Thumbs up.
Toodog has used this retailer 3-10 times. November 2, 2010
Overall Rating: 
"Everyone should be like this group of people"
J
Toodog has used this retailer 3-10 times. November 2, 2010
Overall Rating: 
"Everyone should be like this group of people"
J
barbori has used this retailer 1 time. October 27, 2010
Overall Rating: 
"Awesome"
Hey i just wanted to thank you guys. I love the fish and they are in excellent shape. No Need for me to go shopping around anymore when I know you guys provide excellent service. I will get all my fish from you guys from now on.

Thanks for the Great Service.

Jose
jules a birnbaum has used this retailer 1 time. October 16, 2010
Overall Rating: 
"They are pros."
My first order was professionally packed and shipped.It was received promptly and all the fish were very healthy.
Large selection and prices are competitive.




chinolal has used this retailer 3-10 times. October 12, 2010
Overall Rating: 
"A wide selection. Good shipping rate"
Okay I have ordered from these guys a couple of times and have never received a DOA fish. They are professionals when it comes to shipping.

However, one thing I am always disappointed on is their quality of their stock fishes. When you go to their website, they have a good description on what you would expect on the fish you will receive. Once I receive the fishes, they hardly showed any colors and they were like 1 inch less than the described size. They do sometimes lie when they are describing their fishes.

Also, I ordered a couple of demasoni from them and it seemed like they were hybrids. Most of the demasoni have bars that were intersecting and broken. In addition, they over price their fish.

Overall, if you want to save on shipping and order a lot of their assorted mbunas then by no means buy from them. On the other hand if you are looking for show quality african cichlids or wanting a right gender ratio (lie about sex), I would avoid them.
esparzar1 has used this retailer 1 time. October 12, 2010
Overall Rating: 
"Not a bad first time experience"
This was my first experience ordering online and it wasn't all that bad. You can't beat their flat rate shipping charge and they sent my fish next day. All arrived alive but I'm not very impressed with the size that they claimed to be or the quality of species that I received. Not a bad experience but I probably won't buy from them again.
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