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Retailer Reviews
7719 reviews on 2185 retailers!

RetailersMail-Order FishUSUT Live Fish Direct
Live Fish Direct
Address: 12270 S. 700 E.
City, State: Draper, UT
ZIP: 84020
Map:
Phone: (801) 572-2009
Web site: Click here
User Ratings: 
Overall:
Quality of Stock:
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Compiled from 176 reviews
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Found: 176 reviews Page  1 2 3 4 5 6 7 8 9 10 11 12 - View all
hollyfish2000 has used this retailer 1 time. September 22, 2009
Overall Rating: 
"Mixed review"
It was my first online order, so I'm not sure if this is typical. But I had a 50 percent mortality rate after three weeks. Out of four peacocks, one was fabulous, two died, and one does not look male (as ordered and required). Not what I'd call a resounding success or financially worthwhile. Order process, however, was easy and shipping was prompt and fish arrived well packed.
agargir has used this retailer 3-10 times. September 13, 2009
Overall Rating: 
"a good experience"
i have ordered numerous times from them. almost all the times somewhere down the line on eof the fish from the shipmet dies.i dont know if its because of the tank or the shipping.anyways they have a gr8 selection and price is gr8.however if you want tropheus there are much cheaper places to order from.

overall very happy never had a single problem with them. wil order again.
etcbrown has used this retailer 1 time. August 22, 2009
Overall Rating: 
"Would buy again"
I was able to stop in to the retail outlet when I was in the area. The store is massive with around 900 tanks that are of an unusual shape (not much depth) in order to stack them 5 high. The tanks were not very clean, but the fish appeared to be in mostly good health. It seems as if the company as grown too quickly and does not have the manpower to handle all responsibilities (like tank maintenance).

The selection really cannot be beat, the prices for premium fish are average. Overall I would do business again because there are not many places to find a fully colored male Buccochromis nototaenia and a Boulengerochromis microlepsis as I did that day!
Also, they took the time to pack my fish in a large shipping box with oxegen because I was not to arrive back home for 36 hours or so, packing job was excellent and the fish survived perfectly, no extra charge for the extra service. Well done.
siklidkid has used this retailer 1 time. August 20, 2009
Overall Rating: 
"Excellent! Will order again!"
Just received my order this morning with no casualties! I ordered 4 Juvie specie groups of 6 each. Nice size Rusty juvies, close to premium size. They even gave me an one extra Polit and Msobo! The Mara Lions looked great. All arrived very alert!
schwartz36 has used this retailer 1 time. August 11, 2009
Overall Rating: 
"A very good 1st experience"
My first order with LFD came in on Aug 4. I was somewhat reserved ordering from LFD after reading negative reviews on this site. My experience was outstanding and I will order again.
GoofBoy has used this retailer 1 time. August 4, 2009
Overall Rating: 
"No Issues at all."
First order. I tried them because I wanted some smaller male Peacocks & Haps for an all male tank and they are by far the lowest priced vendor I found for what I wanted.
I ordered 6 Yellow Labs, 6 Kyoga Flame Backs, 4 male Peacocks and 2 male Haps on a Sunday and received a confirmation email back that afternoon with ship date of Tuesday. On Tuesday I received a shipping confirmation with tracking number. The fish arrived well packed and healthy Wednesday morning. Everything was exactly as described, I have no complaints whatsoever.
BigFish77 has used this retailer 1 time. August 3, 2009
Overall Rating: 
"4 out of 5"
First time purchaser from this company. 4 out of the 5, fish I purchased were good stock. The 5th was a big eye stunned fish that I never would have purchased. 4 out of 5 ain't bad, so buy more then what you want to get what you want.
Aislinn has used this retailer 1 time. July 31, 2009
Overall Rating: 
"Wonderful to work with"
This was the first time I ordered fish over the internet, but as I am unable to get good fish locally, I went online. I couldn't be happier. When they ran out of two fish I ordered, Josh called me and offered four fish, sexed to be what I wanted, but younger. All fish arrived healthy and beautiful. I also received two extra fish I didn't expect, a nice surprise. It was great to be able to pick the day for them to arrive. I will order from them again.
mdb0675 has used this retailer 3-10 times. July 11, 2009
Overall Rating: 
"if you keep buying from this guy sooner or later you will get screwed"
The first time I ordered fish from this guy I will admit the fish were nice but since I ordered on line 3 different times he charged me shipping 3 times even though he only shipped once. Then everytime a made a purchase the fish were far smaller then I paid for (getting a 2.5 in peacock when you paid for a 3.5 to 4. the last time I purchased form this guy the fish were way smaller then I paid for and on 2 seperate items I paid for 2 and only recieved one. These guys suck I will never purchase anything from them ever again
k9crusaders has used this retailer 10 or more times. June 7, 2009
Overall Rating: 
"No Bad Experience Here"
I'm lucky enough to live close to these guys and can go pick out the fish without needing to order online. The people have always been friendly, helpful, and the fish have been great. I've not had a single fish die and at least in store, they will sex the fish for you if you ask. I never see dead fish in the tanks and the variety has only been getting better.

Have had one Red Zebra that we bought about 2 inches in size. He's now a showpiece (6inches) and we got him less than a year ago. He's the master of the tank with beautiful aqua blue highlights.
steveweck has used this retailer 1 time. June 7, 2009
Overall Rating: 
"Good Experience"
I was a little skeptical of ordering fish online having always purchased my fish in stores. My experience with LFD was very positive though. First and foremost, the fish got from Utah to Pennsylvania in about 12 hours via FEDEX. When they arrived, they were packaged neatly and the fish were very lively. I had no idea how they would appear, but they looked absolutely none the worse for wear for having made such a long trip. Second, a month later, I have not lost a single fish. All seem to be doing great. In terms of quality, I can't really complain. I wanted all males, and all are showing color that suggests to me that this is what I was given. Some are on the smallish side, but I dont really care as I will enjoy watching them grow. Hopefully the colors continue to come in nice. In any event, I think I paid about half of what I would have had I shopped in a pet store and paid retail prices. That of course assumes I could even find the sort of selection in a store that LFD has. Overall, I rate my experience very high. Since I pretty much filled my aquarium with my order, I don't have need to use them again, but would do so without hesitation in the future.
Mlitt12345 has used this retailer 1 time. May 21, 2009
Overall Rating: 
"Overall good"
price was good shipping was on time and ordering was a snap, fish quality was not bad but not show quality....they sent a few extras also
SickLad has used this retailer 1 time. May 12, 2009
Overall Rating: 
"Fantastic!"
I think LFD is terrific!

I just purchased 8 adult male mbuna from Live Fish Direct and couldn't be happier. The fish were individually packed in double bags and were healthy and happy when they arrived.

The quality of the fish was amazing. The fish I received were as good as the pictures, which I had hoped for but never really expected. Instant show tank!

Several of the fish I received were "upgrades" to what I actually ordered. The fish were larger and more colorful than what I paid for. For me, that was a huge bonus, not a problem, but your mileage may vary.

Ordering from their web site is a snap. After selecting the size and gender of the fish I wanted, I was able to select the exact day I wanted them delivered. That makes it easy to plan time off from work, if necessary, to receive the package. And $40 for Fed Ex Next Day no matter how many fish you order allows you to spend more on fish and less on shipping.

Being able to order exactly what you want rather than simply accepting multi-packs of small, unsexed juveniles is a major plus, in my opinion.

I haven't found a store or web site with better selection, better fish, better prices, better shipping or better service. I'm already planning my next purchase.

Long live Live Fish Direct!
Ckac13 has used this retailer 1 time. May 6, 2009
Overall Rating: 
"WOW!!"
I placed an order with these guys and after i had i came here to check the reviews. I have to say i was a little nervous after reading some. Let me tell you though, after having a terrible experience ordering from someone else. These guys were AMAZING!! Jordan was quick to respond to any questions i had, and very helpful throughout the entire process.

The fish came today (Demasonis)and they are gorgeous. I even got 1 bag marked "Extra Free" with a free lil guy inside.

If and when i order fish again in the future, this will be where i go. From start to finish these guys were wonderful. I can't explain just how pleased I am.

Thanks for your help Jordan! Keep up the GREAT work.
98dak83cam has used this retailer 1 time. April 13, 2009
Overall Rating: 
"Middle of the road"
I bought about 12 or so male haps and peacocks from them. Don't be in a hurry to get an email back, it usually takes anywhere from 2-3 business days. The fish were all very healthy. I can't tell if I got males, they must vent them or something. I sure can't tell from color at least. I got a few that were really colored, most you had to really look to see even a few specks of color. Some there was none at all. I say they are middle of the road because you get exactly what you pay for. They are not bad fish, just not show fish when they show up either. I had one come that was deformed, and they are kindly making good on it. There are not a lot of places where you can have males picked out, I'll let you know in a few months if they are actually males!
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