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Retailer Reviews
7719 reviews on 2185 retailers!

RetailersMail-Order FishUSUT Live Fish Direct
Live Fish Direct
Address: 12270 S. 700 E.
City, State: Draper, UT
ZIP: 84020
Map:
Phone: (801) 572-2009
Web site: Click here
User Ratings: 
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Quality of Stock:
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Compiled from 176 reviews
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Found: 176 reviews Page  2 3 4 5 6 7 8 9 10 11 12 - View all
BRUTAL TANKER has used this retailer 1 time. July 23, 2019
Overall Rating: 
"Very pleased"
Just wanted to thank Josh all fish arrIved healthy and all look wonderful very pleased with this company and all future fish orders will be from Josh at live fish Direct! Very helpful throughout the whole process!
[email protected] has used this retailer 3-10 times. May 10, 2018
Overall Rating: 
"great seller, beautiful fish"
Josh's fish are always larger and more beautiful than pictured, very healthy, professionally and individually packed, do NOT hesitate to buy from Josh!!
bobby375 has used this retailer 1 time. February 24, 2018
Overall Rating: 
"Impressed with Live Fish Direct!"
My four Cuckoo Catfish (Synodontis multipunctatus) arrived in NY an hour early, and they were in great shape. Coloration = 100%! Will buy again from this website.
ebcaquariums has used this retailer 1 time. February 9, 2018
Overall Rating: 
"Overall Great Experience - FIVE Stars"
I placed an order on 12/27/2017, and was able to choose my delivery date. I chose 1/5/18 to ensure I would be home when the fish were delivered. I received a phone call prior to the fish being boxed as one fish was not available. I was given another fish (more expensive) to replace this one and was assured they would arrive by 10:00am the next day.

Unfortunately, the fish did not arrive as expected because they got held up at Fedex due to a snowstorm. The fish arrived the following Monday, with water temps of 56 degrees. I was able to save 2 fish because of the great packaging they provide!

I sent pictures of the DOA's and was immediately contacted to set up a new shipping date.

I received another phone call prior to shipping, as another fish was not available and was given two others to replace this guy (again at no additional cost). My replacement fish arrived three days later and all are doing awesome! They all colored up within 2 days of arrival and look amazing!

Throughout the entire process, I received continuous communication from LiveFishDirect. I would recommend LiveFishDiret to anyone looking for some awesome fish!
giljim6064 has used this retailer 1 time. February 8, 2018
Overall Rating: 
"Extremely happy with Live Fish Direct"
I just want to say, thank you. This was my first purchase of tropical fish over the internet. The fish I purchased were exactly as describe (beautiful and healthy). I am extremely pleased with my purchase. The process was very simple. I know, I called several times with questions in reference to my purchase. Live Fish Direct was always polite and answered my questions. I will defiantly purchase from Live Fish Direct in the future
Lee79 has used this retailer 1 time. January 17, 2018
Overall Rating: 
"Excellent looking fish"
Recently purchased 12 "Assorted Malawi Mbuna Mix" all male 3"

All arived healthy and accepted food within hours.

I couldn't have possibly done a better job selecting fish. All were unique and colorful.

This is the only vendor I'll use going forward.


chris29909 has used this retailer 1 time. December 23, 2017
Overall Rating: 
"live fish direct= 5 stars "
live fish direct It was like buyng from family, thanks again...
Great Quality, Selection,price. Excellent packing and shipping
The fish I received are beautiful..
great communication from them.
edonaher has used this retailer 1 time. October 18, 2017
Overall Rating: 
"Very Impressed with the customer service, Delivery and quality of fish I recieved"
> I received the fish I ordered exactly when promised. Very impressed. FedEx
> delivered them right on time. First time I ever ordered fish online and
> wasn't sure what to expect. All sixteen arrived alive and hardy! I ordered
> mixed Mbuna and Peacock's. The selection I received is awesome. I would
> recommend your company to any enthusiast!
boostdaddy has used this retailer 1 time. August 4, 2017
Overall Rating: 
"Great experience"
I placed a order w them on a monday night, and had my fish by wed morning. Packed nicely, all happy fish from the flight to Ky. Fish were all great colors and good size. First time ordering off the internet, and I'm very pleased with how it went and will be ordering from them again.
EVOLVNG has used this retailer 2-3 times. May 3, 2017
Overall Rating: 
"Amazing quality and great customer service."
I'd like to thank everyone at Live Fish Direct for the most amazing African Cichlids and outstanding level of customer service. In particular I'd like to thank Brian who has helped me all the way through the entire process. A truly great experience all around. I look forward to doing business again in the near future. I absolutely LOVE all my 19 peacocks and haps not to mention my 3 Synodontis multipunctatus catfish.
Bernese has used this retailer 1 time. March 13, 2017
Overall Rating: 
"Please with My Purchase"
I was very happy with myorder & I got exactly what I asked for!
I made sure I ordered larger size already showing some color. I recieved the order quickly & were enjoying my fish in just a few days!
Irvdawg has used this retailer 2-3 times. April 4, 2017
Overall Rating: 
"Not all fish arrive healthy"
(04/04/2017) Again, need to update my review because of the extreme professionalism from LiveFishDirect. Josh really cares about his customers and making sure they get what they paid for and are fully satisfied with the online fish buying process. He went out of his way from his busy schedule to contact me to see what went wrong and was able to get me new fish. He was in constant communication with me throughout the process. I'm extremely impressed with the fish I received today which tells me that the occurrence of receiving a bad fish is rare or something happened during the shipping process that is not at the fault of LiveFishDirect. Therefore, again I would highly recommend purchasing from LiveFishDirect without any fear because they will take care of you to ensure you get what you expected!
(03/23/2017) I'm sorry, i need to update my review. I have purchased from LiveFishDirect twice, purchasing a total of 9 fish. While I still respect and think the customer service is A+, I have to downgrade my rating of the fish I got. I ordered all male tanks ranging from 2-3inches. 3 of the 9 i received came back with problems. It's been almost 3 months since I purchased it and I have seen these 3 fish not eat and one had sunken belly. I recently visited TheWonderofCichlids out of MA, and seeing the fish and comparing what I got...there is no comparison. My fish from LiveFishDirect are still silver/grey, honestly I'm not 100% sure if i even received male
Cichlid boy has used this retailer 1 time. February 18, 2017
Overall Rating: 
"GREAT PLACE TO ORDER FISH!!!"
I'd just ordered some fish from them and they all ariaed great. I ordered a male white blaze chrysonotus at two Inches and It arrived at just under four. I'm looking forward to ordering more from them
montydog73 has used this retailer 1 time. February 16, 2017
Overall Rating: 
"Prompt delivery with high quality fish"
I had an excellent experience with this vendor. Fish were beautiful and impeccably packed. I look forward to doing business with them in the future.
Eugooglizer has used this retailer 1 time. January 20, 2017
Overall Rating: 
"Thank you!"
Ordered 18 cichlids, 1.5-2 inch unsesexed "premium." I messaged Josh about possibly getting 1 male and 5 females of 3 different types of cichlids. He said this was doable. I still don't know if I actually got these ratios, but I would be seriously impressed if I did. All fish arrived on time and healthy. Two had big parts of their tails missing, but nothing they can't heal from. The rest are in seemingly perfect condition. Customer service and communication with this company have been great so far and I wouldn't hesitate to use them again.
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