I ordered an aquaclear 110 on 4/27 paid for 3 day shipping on the 7th day i called there message box was full and so i emailed them leting them know i was cancling my order for it did not arrive. that day 2 hrs later i received a email with tracking info should be here monday the 5/10 if i did not emaiol them would the order of taken 3 month they took my money right away but waited for an angry email before shipping poor service