I started my first cichlid tank and decided to use mbuna. I chose Bluegrass both because they offered to prepare a high quality mix for me and because of their high reputation on the internet. I spoke to Eddie a number of times both before I was ready to place my order and then when I did. As it turns out the night I wanted to order, the website was down. I sent an e-mail because I had scheduled to take Friday off of work and really needed to get the order placed. Eddie e-miled back within minutes and gave me his cell phone number and told me we could do it the next morning over the phone and he would have it here by Friday at 10:30. He also suggested I add some extra fish to bring my order to $250 to get free delivery. Besides what I ordered he threw in two extra Mbuna and a fancy Pleco. The fish arrived t 9:30 Friday morning with only a single fatality. I would definitely do business with Bluegrass again.
****Update*** Feb. 25, 2011
I just stocked my new 75 gallon with fish I ordered from Bluegrass. I ordered 5 Severum, 5 Blue Acara, 12 Buenos Aires Tetras and 10 Corys. Not only did I speak to Eddie on the phone in advance to place the order but the weekend before it was to be delivered I got a call from David who told me the cichlids he had gotten for me looked sickly and if I gave him one extra day he would get me a fresh batch. True to his word all arrived alive and well and 48 hours later are looking good. This is a wonderful place to do business with.
EDDIE CALLED ME AT HOME, WE DISCUSSED MY TANKS, WHAT I WANTED AND HE GOT MY FISH TO ME IN 14HRS !!! I NOW HAVE THE 2 MOST GORGEOUS MALAWI BLUE DOLPHINS I've EVER SEEN !!! AFRAS, FROTOSAS, HAP. FLAMEBACKS, YELLOWFIN MBAMBAS FISH STORE OWNERS ONLY WISH THEY COULD GET !!!I've FOUND MY NEW FISH STORE !!!
I chose this supplier based on reviews on this site. Ordered 6 Yellow Labs and 12 Demasoni's all juveniles and all with great color. I wanted then shipped on Thursday to arrive Friday. Eddie makes the transaction very smooth & effortless. The shipping is easy to use as is his website. He is very responive to any questions/emails. Most importantly the quality of fish is top-notch PLUS he added a 7th Lab. The fish are doing great and seem to love their piles of rocks and the food I also ordered!(Ultra-Color & Red Zebra Hippocamus Green). Definitely will us Bluegrass Aquatics again! He definitely runs a quality business.
I placed my order online, only to find that one of the fish I ordered was actually out of stock. Eddie called me up and asked if I would like to substitute, and I said "I trust your judgement" and to my suprise I recieved a box of beautiful fish. The best in my tank! I will definitely continute business. Great service/shipping. Very good communication with seller! Look no further! Buy! You will NOT be disappointed!
I Was A Little Worried About Buying Fish On Line. I Ordered A Pair On Sunday. Got Them on Tuesday. They Looked A Little Tired From The Journey. But,Overall Healthy. They Adapted Quickly And Are Doing Great In My 60 Gallon. I Can't Wait For Them To Grow. I Would Use Bluegrass Again. THANKS EDDIE!!!
Initially I thought this was a pretty good place, prices didn't look too bad for the assorted mixes, and I just wanted some fish for the waiting room tank. I had a lot of fish up and die. I still wasn't all that concerned, figured it was my fault, ordered some more, but this time I also ordered some individual fish for more of a showcase tank. Well, I have been doing some research and posting pictures and my fears are being realized....I did not get the fish I wanted. I wanted to believe this was a great place to order from, but if you don't get what you order, why bother?
I just ordered 27 fish from Bluegrass Aquatics. I'm happy as #%$&. They're all thriving in their new homes. The peacocks are of a quality that I haven't seen in some time. This guy is gonna make me buy new tanks. I found stuff that I've only read about online. Great communication and everything else. Try Bluegrass Aquatics
I ordered a fairly hard to find cichlid species from Bluegrass Aquatics. The fish went out the next business day and arrived a day later in perfect condition. Eddie added an extra fish at no cost. I was very pleased with the fish and service and based on my experience would recommend Bluegrass Aquatics to anyone.
Update: used a second time and was also very pleased with the fish I got and the service.
The main reason I ordered from this site was the selection. I was able to get many fish that are not locally available. The site was having technical difficulties when I wanted to order, so I called Eddie and he allowed me to order by email and pay by phone. I ordered right in the middle of the nationwide blizzard, so he had to wait a while to ship me my order, but emailed me periodic updates. When I received my order there were extra fish included and the fish are all doing wonderful!
I went back to Eddie for about the 30th time.Got 30 mixed peacocks & haps two week ago.All still doing great collerd up good. I've got some friends that get fish from him to.They are all happy to.I've been to other fish stores in my area.Ther higher and ther slection sucks.I just started my tank over .And got rid of all my big fish im very pleased with the fish i got this time.So for all yea fish #%$& that keep leaven bad reviews on my hommies site need to get a clue.Yea may get fish that don,t look like the ones on the sight give them time they will.And for the fish that die I've bought 40$ fish and they die.So its not always the seller fault.Fish are going to die ther hundreds of resones they die.
I live 100 miles from Eddie and decided to make the trip and see what he had first hand.I must say he is very friendly helpful and patient with all the ?'s me and my wife had.We purchased over $400 in fish and have so many new breeds we have never seen available locally.We are a new customer and will continue to buy here.
I orederd a pair of blue dolphin from Bluegrass,and and they were excellent. The sales and services were great. Mr. Eddie took great care of me,and I definately will be doing business with him again. So, to all out there you give him a chance and you will be satisfied!!!
babyboo05 has used this retailer 10 or more times.
December 25, 2009
"best selection around"
i have been to many places around louisville and surrounding places to find a good price and a good selection to buy my cichlids. and i found that place in bluegrass equatics. eddie is a really good guy who knows what he is doing and will tell you straight. i have bought from him around 10 times, told people to go to his shop to check out his selection, they have and they loved it. I will continue to buy from him. there are many places closer to my house but i have no regret driving 20 miles to his shop. i look forward to buying from him in the future. thanks Robert
I am amazed at the lengths people go to to try and get free stuff. I have ordered from Eddie around 8 times now and not once have I had a bad experience. There was one shipment where I got some fish subbed but they were worth more than I paid. There have been overcounts on each order. I lost two fish out of 8 orders and still came out about 6 fish ahead of what I paid for thanks to Eddie's over count. I have never encountered someone easier to deal with.
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