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Retailer Reviews
7719 reviews on 2185 retailers!

RetailersMail-Order FishUSKY Bluegrass Aquatics
Bluegrass Aquatics
Address:
City, State: Louisville, KY
ZIP: 40299
Map:
Phone:
Web site: Click here
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Compiled from 433 reviews
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Found: 433 reviews Page  1 2 3 4 5 6 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 - View all
smithrx2 has used this retailer 1 time. February 5, 2011
Overall Rating: 
"Wonderful experience!!!"
I recently purchased a group of Pseudotropheus socolofi, Labidochromis caeruleus (Nkhata Bay), clown loaches, and a synodontis from Bluegrass Aquatics. The process was very easy and their communication with me was top notch. The fish arrived when expected and their colors look great. They have been in my tanks for >48 hours now and have adjusted well without any fish losses.

This has been a great buying experience and I will certainly use Bluegrass again in the future!
drowen02 has used this retailer 1 time. January 30, 2011
Overall Rating: 
"Great Place to Buy"
I just bought 12 Mpimbwe C. Gibberosa, 6 Black Calvus, 6 Comp Red Fin, 2 BN Plecos, and 1 Syn Petricola from Eddie at Bluegrass. I must that these are the best fish I have ever purchased. At 1.25 inches the Mpimbwe are already showing great blue coloring already. The fish arrived in such good shape that I was able to hand feed them the next day. I will definitely buy from Eddie at Bluegrass Aquatics in the future.
joshmill has used this retailer 1 time. January 29, 2011
Overall Rating: 
"Great Experience"
Being new to the hobby I was a little reluctant to order online. After speaking with Eddy about everything needed to set up my tank, I was ready to order. I received the prestigue package of 30 fish and everyone is healthy and thriving. I continue to receive support from these guys and they are the best. It really comes through when someone loves what they do! Thanks Eddy and Dave!
BJFishMan has used this retailer 1 time. January 27, 2011
Overall Rating: 
"Winter orders? Not a problem!"
I'm comfortable ordering stock online, and have from a couple of CF site sponsors without drama... although I've been reluctant about placing a cold-weather order. But I needed to replenish my Dem stock before the growing battles diminished their number further.

Adding to the anxiety... I found a great price on 25 Dems at BGA, a vendor I'd NEVER ordered from before. After reading all the reviews, I placed the order and kept my fingers crossed.

After a call to coordinate shipping day, I was slightly relieved by excellent customer service. But when shipping day approached, a cold front moved through... forecast high for arrival day? In the 20s. Yikes!

Topping it off, weather caused FedEx delays pushing my 10:30am arrival back to 5pm. SWEATING NOW!

When my order arrived, I had a few Dems not looking good. (David @ BGA talked me off the cliff!)

A week... ZERO casualties! Even with the extreme temps and delayed FedEx all turned out okay.

This was my first order from Blue Grass Aquatics and first winter order..... their fish look great by comparison! I'd say the color is better, they're a bit thicker, much larger than the competition's "medium", and they've certainly proven to be stronger and healthier than what I've experienced in the past... and I've been pleased with my former supplier(s).

I'd recommend BGA highly! Great stock, great service, and great communication all along the way.
scottdeasy has used this retailer 1 time. January 26, 2011
Overall Rating: 
"Excellent Choice"
Yesterday, I received my first of what will probably be many orders from Bluegrass Aquatics. I ordered over 50 fish, mostly tropheus, a delicate species for transport, and we had nearly a 99 percent live arrival rate (only one little guy couldn't take the journey). Eddie was good enough, however, to supply us with a few extras in our shipment which was greatly appreciated.
After 24 hours of acclimation, all of our fish are healthy, active and beautiful. Eddie called prior to advise on shipping and to confirm our order. Since he didn't have the quantity on one of my selections, he offered a choice of others to take the place that were of greater value. I could not have asked for more in service or quality.
Great prices, personal service, selection, and excellent shipping coupons combined with truly beautiful stock ensure that I will most definitely be returning to Bluegrass Aquatics.
Uncle_Fishy's has used this retailer 3-10 times. January 22, 2011
Overall Rating: 
"The best online retailer!"
I've always been happy with my past orders from Eddie at Bluegrass Aquatics. This time I ordered fish for my sister's son and his new tank he received for Christmas. After talking with Eddie he suggested the Prestige mix in order to get the maximum varieties of fish for my nephew's enjoyment. I knew they would be good as I've always gotten good fish from Bluegrass. What I wasn't prepared for was the sheer variety I got in the Prestige mix. I order a 30 pack(recieved 34)and after the fish settled in my nephew and I counted no less than 11 varieties in the mix in every color one could want.All of the fish we're between two and three inches. I've kept Africans for a lot of years but I'm not sure I've ever had a tank that is going to be as nice as my nephew's will be. I may have to order a Prestige mix for myself on my next order. LOL
On this same order I got some Demasoni and Yellow Labs for myself. The Demasoni we're exceptional, every one of them we're over two inches and fat and healthy. Yellow labs we're a little smaller at a inch and half but they we're great in color and quality.
The only negative I can say about Bluegrass Aquatics is he carries so many african varieties it can be tough to decide what I actually want. Eddie did tell that he had moved most of the business to Florida to gain access to the many small Boutique fish farms down there. What ever he's doing, it works.
teccboxx has used this retailer 1 time. January 20, 2011
Overall Rating: 
"Never Again"
With all the great reviews I wanted Bluegrass Aquatics to work out as I have been looking for a good online retailer. Boy talk about poor service and bad descriptions. I placed a order for about 14 cichlids. Of the ones recieved they were all under 1-1/2" my blue dempseys were only about 3/4" in length so much for there discriptions.

The Big thing though is they never shipped 2 flowerhorns. At first all they wanted was give me a $16 credit, but I have to pay another $60 to have them shipped. This was there error, not Fed-Ex's not mine but thiers. All I wanted was them to send the pair I payed for, but nope they wouldn't and said they would credit the $16 to my credit card. What else can I do. But I guess they don't want my services in the future. I will never buy from Bluegrass again.
Cichlids6877 has used this retailer 10 or more times. December 21, 2010
Overall Rating: 
"Frontosa"
I have been buying wild fish for breeding for some time now and only buy from Eddie at Bluegrass. Great fish,great servise,great price. I never buy from anywhere else
Just got wild Kapili and Chaitika frontosa and i couldnt be happier.

Genesis aquatics
Jerry
Cichlids6877 has used this retailer 10 or more times. December 21, 2010
Overall Rating: 
"Frontosa"
I have been buying wild fish for breeding for some time now and only buy from Eddie at Bluegrass. Great fish,great servise,great price. I never buy from anywhere else
Just got wild Kapili and Chaitika frontosa and i couldnt be happier.

Genesis aquatics
Jerry
jallen42 has used this retailer 1 time. October 27, 2010
Overall Rating: 
"Mixed Feelings"
I recently purchased six fish from Bluegrass aquatics. I was looking for fish that I could not find in my local stores. I read all the reviews here and decided that I would try BG, I live only 30 mins from BG so I chose local pick up. The fish arrived and I arranged a time to meet Eddie.

When I arrived, I called Eddie and met him in his garage. He had the fish ready in a bag for me. I wanted to ask him some questions and perhaps see his other fish that he had on site. I was handed the fish and as I looked at them through the bag Eddie shut his Garage door. I left.

As I drove home I noticed that the fish looked completely stressed, lean, and otherwise ill. I did not have a quarantine tank for them so after acclamation I netted them and added them to my tank.

One died and the rest of the tank was infected with Ich. I have since treated and they are recovering.

The fish are now doing very well and seem to be very colorful and healthy.

I sent Eddie an email via his website with no response.

As you can see I have some mixed feelings about the place.

I received a good price, quality fish after treatment. Good customer service prior to purchase, but not during or after. The selection is great but I'm not sure if I would try it again.
Catra has used this retailer 2-3 times. September 24, 2010
Overall Rating: 
"Great communication, fast shipping, great quality!!!"
Ordered three all male cichlids. Unfortunately I received two male lwanda's and a lithobate, no taiwan reef on Tuesday. Talked to Eddy, got it all squared away and had a Taiwan Reef male on my porch by Friday. Excellent communication, fast shipping. All four fish are of great quality and coloration.
clauson has used this retailer 1 time. August 27, 2010
Overall Rating: 
"Great fish and service"
Order was shipped promptly. However, the first shipment had several dead fish. We followed instruction (took photos of dead fish within 2 hours of delivery) and the order was promptly replaced. Eddie worked hard to make us happy and has a very strong work ethic. We will be back for more! Thanks again!
girk has used this retailer 1 time. July 22, 2010
Overall Rating: 
"Great fish at a great price with great service!"
Eddie was very helpful in making my choice in Tropheus, knew what he was talking about and had great stock and almost any kind of cichlid you could imagine. I cannot say enough about Bluegrass Aquatics and their product and service. Eddie is the MAN!!!!! Will go back for sure!!!
lunchingfriar has used this retailer 1 time. June 15, 2010
Overall Rating: 
"Great place to buy fish!"
I recently decided to convert a 55 gallon tank to African cichlids. Based on the reviews here, I emailed Eddie for advice. He replied within a couple of hours, and the next morning I placed an order for 15 of the prestige assortment mbunas and 2 synodontis catfish. All the fish are doing great. There was one DOA, but Eddie said he threw in a couple of extra fish just in case, so it's all good. I'm happy with the fish, the service, and the pricing, so I would easily recommend this site to anyone.
Wesley Blanchard has used this retailer 2-3 times. June 11, 2010
Overall Rating: 
"Great Experience with a few problems!"
I purchased alot of fish from Eddie and there were a few problems that I e-mailed Eddie with and with in 30 minutes he called me on the phone to take care of them. The problems were fixed very quickly. The fish are of excellant quality and a fair price, especially with the $39.99 flat rate. I finally have the show tank that I dreamed of. I have recommended Bluegrass to my friends and will use them again. If there is a problem and you talk to Eddie I know he will take care of it.
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