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Retailer Reviews
7719 reviews on 2185 retailers!

RetailersMail-Order FishUSKY Bluegrass Aquatics
Bluegrass Aquatics
Address:
City, State: Louisville, KY
ZIP: 40299
Map:
Phone:
Web site: Click here
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Compiled from 433 reviews
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Found: 433 reviews Page  1 2 3 4 5 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 - View all
tropheus ryan has used this retailer 1 time. March 27, 2012
Overall Rating: 
"very pleased"
I ordered 4 more tropheus moorii(lufubu)3 rubber plecos and a royal pleco for my 125 gallon tank everything from ordering to getting them by mail went smooth i just orderd some more fish from them.I wouldent shop anywhere else online for tropical fish
FX has used this retailer 1 time. March 9, 2012
Overall Rating: 
"First Time With Internet Fish"
ust received my order from Blue Grass today! All fish arrived happy and healthy. (6)Rusties, (6) Saulosi, (3)Cobue Afra, and (3)Johanni Maingano..I did oreder (2) Petricola that never arrived with the shipment..sent an email and most likely will either be reimburse or forward the (2) Syno. Would definitely reccomend and would order from again.
dovetail has used this retailer 1 time. February 1, 2012
Overall Rating: 
"First time order"
Ordered 6 cherry red zebras and got 7. How cool is that. Also ordered 4 Syno Flavitaeniatus. All fish arrived alive and kicking. Packaging was well done. Only one problem. One of the bags was leaking, but me being here for delievery saved maybe a problem. May I suggest double bagging and something stronger than rubber bands. All in all I'm a happy camper.
rich_t has used this retailer 1 time. December 8, 2011
Overall Rating: 
"Positive experience with this Vendor."
This was my 1st ever online fish order.

I looked at several online vendors while planning my purchase to stock my new 120G tank. I found that Bluegrass had a good selection at what I considered to be a reasonable price.

I initially ordered a total of 30 fish. I ultimately received 27.

There was a slight delay in shipping due to a computer glitch on their end, but they called me promptly to inform me of the delay. They were also unable to ship one fish (a bristle nose pleco) due to out of stock, which they also called promptly about and asked if I had a different choice. Since I had no other choice at the time, I won't be charged for that fish.

The fish arrived today in pretty good shape. There were a couple of fish that were pretty distressed, but they recovered within a couple of hours after adding them to my tank. They did short me on two Synodontis petricola (I ordered 3 and only got 1). Aftr calling about this shortage, I was told they will issue a credit above the cost of those fish to help offset shipping on any future orders I make.

All of the fish are now swimming actively and seem to be fine.

I have no immediate plans to order more fish, but I won't hesitate to order from Bluegrass again in the future.
somEDude has used this retailer 2-3 times. March 19, 2012
Overall Rating: 
"Won't order again"
Updated review. multiple DOA fish and fish that got sick later. He did replace sick fish with really nice looking species 35 tomato that cost more then the bloated anchor islands that doesn't look like most pics I've seen on the web. However DOA could be avoided by not putting multiple fish in deflated bags. Also find out months later when fish get color that I did not get what I ordered. Ordered lethrinops and turned out to be what appears to be a fryeri hybrid. Also stuartgranti maleri island purity is looking really questionable. Taiwan reef female has deformed mouth almost on the side of the head. Neolamp Nigriventris look good and the petricola or possibly lucipinnis are are alive and well also size descriptions not accurate. first batch of peacocks got eaten by something which was my screw up so I ordered more with replacements for doa and the new ones with same size descriptions probably could have eaten the first
Keeter59 has used this retailer 1 time. November 23, 2011
Overall Rating: 
"Apparently fish were sick when they arrived"
I have two 75 gallon tanks. I ordered 30 Mbuna Prestige Package & 30 Hap/Peacock Package (All 2 - 2.5" size). They sent approx. 70 fish. 3 were DOA which is expected I guess. However, even with tank set up properly and water levels & chemicals all within normal range, I have had 40 fish of the 70 to die on me. They apparently came with Malawi Bloat. I have had cichlids before and actually have a 36 gallon tank in my sons room that continues to do well with African Cichlids bought from other places. I am not sure if this is typical of this vendor but after talking with them, they are, at least up to now unwilling to either reimburse me or send me replacement fish. Bluegrass Aquatics tell me that their fish are healthy. I tend to disagree.
xjhavens has used this retailer 1 time. October 23, 2011
Overall Rating: 
"fast delivery, and healthy fish"
I recently placed my firts time order for fish online. And was very pleased with bluegrass. In fact ill be ordering 9 or 10 more cichlids from them today.
gverde has used this retailer 1 time. July 25, 2011
Overall Rating: 
"Excellent Quality & Service"
I sent an order for about 8-10 fish from Bluegrass. Order arrived with fish in good health. This was a little over a year ago. A couple of the males are looking show quality and are full of color. Excellent stock and great helpful service from Eddie on the phone.
Irish Johnny has used this retailer 1 time. June 10, 2011
Overall Rating: 
"Great looking fish."
I just ordered 20 mainganos, and 8 yellow labs a few days ago. I'm new to fish keeping, but the fish that arrived the day after I ordered them, looked excellent. On the website, it tells you that the fish will be 1 to 2 inches, but the Mainganos were over that! Truly gorgeous looking. I talked to Ed over the phone before I ordered on the site, and he was very friendly, and answered my questions.
Also, the yellow labs are the size that they are supposed to be, but they are pretty colorful already. I will definitely order from Bluegrass again, for when I finish stocking my tank.
Robthechef has used this retailer 3-10 times. May 4, 2011
Overall Rating: 
"Only Guy I deal with"
I have ordered from many places, but Eddie is the way to go. I do pick my fish up local from him, but they are shipped from Florida. The Quality of fish has always been top notch. Eddie would never sell a fish he wouldn't want for himself, very friendly and great to do business with. I recommend him to anyone.
reyray has used this retailer 3-10 times. May 2, 2011
Overall Rating: 
"INDUSTRY LEADER "
I have done a several of orders with bluegrass Aquatics dating back to when their name was Bluegrass Cichlids. I have always been impressed with their quality and professional packing. Recently I purchase a variety of Tanganyika cichlids and a Malawi prestige package. They have the most selection of African cichlids anywhere on the web. They all came in great with only one doa in in the prestige package. I had ordered 25 fish in the prestige assortment and revived 29 fish so after the doa I was 4 fish ahead. The Tanganyikans are beautiful and adapted to the new tank and began eating immediately. There was also a extra synodontis catfish and two julies. I can wait to see how they grow out! Eddie has always been very generous with his time on the phone and the people at the Florida facility are generous with their count on the fish. I look forward to future orders and Highly recommend Bluegrass Aquatics. I have done business with a couple of other online retailers but Bluegrass is no doubt the leader in the online retail business when it comes to cichlids!!!
Bully has used this retailer 1 time. May 14, 2011
Overall Rating: 
"Not what I expected with all the great reviews"
OK. first time ordering from an online source. After reading all the raiving reviews about this seller I went ahead and ordered. I ordered a "package" of 25. I specifically asked for a list of what I was getting and nothing. I've emailed since receiving my fish and not even the courtesy of a return email. About 5 of the fish were in very bad physical shape. I lost 3 so far and have at least 2 more that are barely hanging on. I'm still not sure on what I recieved. They were not double bagged but they did arrive alive.

Update.... 20 out of 25 of the fry didnt make it. Looking sick, lethargic and losing about 1 a day sometimes more. Never again will I order from this place.
Beyrak has used this retailer 2-3 times. April 14, 2011
Overall Rating: 
"Expect DOA's in dirty water"
I have ordered fish from Bluegrass twice. The first order I lost half my several hundred dollar order to disease originating from Bluegrass. I was offered a very small credit that did not come close to my losses.

Packing for shipping is sloppy, with them sending up to 20 Mbuna in one bag. Water arrives filthy, fish are not double bagged, nor do they use oxygen. Prices are nice, but expect DOA's.

There is no excuse for not double bagging, using oxygen or putting large amounts of Mbuna cichlids in one bag.
dww-law has used this retailer 1 time. March 28, 2011
Overall Rating: 
"Very nice Moba's"
I ordered 10 WC Moba Frontosa's from Eddie. We talked on the phone and I explained I wanted 7 females and the rest males. I also told him to hand select the Moba's based on coloring rather than size. He did just that. He picked 10 great looking Moba's. They are fairly small for WC but have deep blue coloring and no mooning. This is what I asked for and this is what I got. He also had them flown Air Cargo rather than fedex due to the expense of the fish. Great transaction overall. I recommend him highly.
mrjason530 has used this retailer 2-3 times. March 16, 2011
Overall Rating: 
"great experience"
easy to navigate website, great selection and super fast shipping. all around great experience!
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