Retailer Reviews
7723 reviews on 2185 retailers!
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Louisville, KY |
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40299 |
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Compiled from 433 reviews |
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SMNOLZ has used this retailer 1 time. |
February 15, 2006 |
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"Some good, some not so good." |
I ordered 40 fish (10 Fryeri, 6 Caeruleus, 6 Saulosi, 6 Red Fin Borleyi, 6 Yellow Fin Borleyi, 6 Baenschi Peacocks) on 1/4/06.
The fish were shipped on 1/5/06 and arrived at 10:00AM 1/6/06. Upon inspection and acclimation of the fish I discovered 2 things right away. #1. Eddie had generously placed 3 additional fish in the order. #2. All the Borleyi except one were in poor condition. The fins were frayed and tattered and all were breathing laboriously. Shipped/transported fish are often distressed, but that is an inadequate description of these fish.
By early evening all the other fish in the order seemed well acclimated to the new home and doing well….except the Borleyi. The next morning I started losing them. When Monday (1/9/06) rolled around I had already lost 6. At that point I sent Eddie an email informing him of what was going on.
I did not hear from him until Thursday (1/12/06), but he offered to replace the fish on a future order. I really did not need more fish, but felt I could order a few more if it would get me those replacements. Basically, I was willing to pay the extra $80 in shipping to have the replacements sent.
A couple of weeks later I tried to place my small order. The website was still problematic and did not allow me to complete the transaction. No problem, I will email him my order and have him send me a PayPal invoice like the last order. That was 1/31/06, and I have not heard from him.
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nomadofthehills has used this retailer 1 time. |
January 18, 2006 |
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"Decent/Good" |
This is the email I sent him after ordering 8 saulusi, 4 yellow labs, and 4 black acei.
"I recieved all of my fish today. The saulusi and yellow labs appear healthy, although they have a lot of fin nip damage. This is not a big problem. In fact, you sent me one extra lab and one extra saulusi. However, my 4 acei apear to have fin rot, one has a swollen eye, and is lethargic and not eating. Overall however, I am satisfied with your service, although your website has a lot of errors and broken links on mozilla firefox."
update: the very next day I received a reply, and he told me how to treat them, without pushes any of his products (like medicated food). I thought this was very responsible and he apears to be working on a new website, which is very nice. |
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Ratings are submitted by Cichlid-Forum users based upon their own subjective views and do not necessarily reflect the opinions of Cichlid-Forum.com. CF disclaims any responsibility for the accuracy of information contained in reviews submitted by users, or for any damage or liability arising from the content of any review appearing on Cichlid-Forum.com. All product information on this site, including descriptions and specifications, is based soley on information made available by manufacturers. CF disclaims any responsibility for this information or the products listed. Product information may be inaccurate and is subject to change without notice. You should confirm all information before relying on it by contacting either the manufacturer or vendor with any questions about the products or the information presented. |
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