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Retailer Reviews
7723 reviews on 2185 retailers!

RetailersMail-Order FishUSKY Bluegrass Aquatics
Bluegrass Aquatics
City, State: Louisville, KY
ZIP: 40299
Web site: Click here
User Ratings: 
Quality of Stock:
Available Variety:
Compiled from 433 reviews
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Found: 433 reviews Page  1 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 - View all
CandyDukos has used this retailer 1 time. May 15, 2014
Overall Rating: 
"Very Positive Experience."
It is impossible to find the selection of fish in my area that Bluegrass Aquatics has. If your nervous about trying them, don't be. They we're very helpful in answering my questions and everything arrived in great shape. My only regret is not trying
them sooner.
Purplefin has used this retailer 1 time. May 14, 2014
Overall Rating: 
"My first order"
Every Thing Went smooth very nice I think why buy anywhere else. thanks
Fishmang has used this retailer 2-3 times. May 9, 2014
Overall Rating: 
"It was all good!"
Received my second order from Bluegass Aquatics this morn. Last month it was T moorii, today it was feathefins. Couldn't be more satisifed with my new heathy fish. Great experience!
razorray has used this retailer 3-10 times. May 6, 2014
Overall Rating: 
"best fish Company around "
razorray wrote:
Hello my name is Ray .I have to say I have had a amazing experience with blugrassaquatics buying fish from them , talking to them they have sent me really nice fish healthy ones . I will say this much I used to deal with a other Fish farm before and I spent thousands of dollars on fish and I lost them all this last winter and then I was treated wrongly bye this other Co .and I found this Co and I have to say they have given me great fish .And I've already spent over 1,000 on fish but not at first I started my order around 300 dollars and all my fish came alive .I was really happy to get them im filling a 130 gl fish tank its a working progress but everything is going great .AND MAKE IT NOTED IF YOU EVER GET FISH THAT DIE ON THE WAY WITCH HAPPENS WITH ANY CO .REMBER YOUR GETTING THE BEST FISH U CAN GET BUT YOUR GETTING IT DELIVERD .IT HAPPENS EVEN IF YOU JUST WALKED INTO A FISH STORE AND BROUGHT THEM HOME THEY STILL CAN DIE .FOR A LOT OF reasons .STRESS ,new fish syndrome .Ether way THIS CO WILL SEND YOU A NOTHER ONE WITHOUT A ?THERE right on top of things . I WOULD RECMEND ANYONE I KNOW AND I HAVE TO BUY FROM THIS COMPANY :D :thumb: :fish: :dancing: THANKS AGAIN BLUEGRASS
danolivegarden has used this retailer 3-10 times. April 26, 2014
Overall Rating: 
"There is nothing wrong with these guys."
A friend of mine told me that Bluegrass Aquatics was getting some bad reviews recently. I have bought from them several times in the three years with very few problems. Most recently I bought a wonderful L025 Pleco that arrived well packaged and healthy. Upon reading some of the recent bad reviews, I can tell you to look between the lines and you'll realize these reviews are fabricated.
First off, this sudden string of bad reviews started at the same time Bluegrass Aquatics started offering fish on Aquabid again. Everyone over there know that Bluegrass hurt some of those guys business and they did their best to get Bluegrass thrown out. You can not read the recent reviews and tell me that all the sudden, Bluegrass Aquatics is knowingly shipping dead fish, wrong sexed fish, not giving people credit, hybrids, and sick fish. One guy even said the fish we're infested with flukes. In all the years I ran a pet store I never saw flukes in a tank of fish. LOL
I will say their cichlids are not always the biggest but I have always got what I ordered. I've never had a leaking bag from them but I have had it happen from other suppliers so I know it can happen. My fish have always came in healthy from them and no one is going to beat their selection.
You keep doing what your doing Bluegrass Aquatics! Those of us that buy from you know your doing it right and a few disgruntled aquabid suppliers are not going change that.
Art D has used this retailer 1 time. May 2, 2014
Overall Rating: 
"Do not buy from"
Latest info. Pet Pal refunded $44.50.
Does not bag separately but jams all the same species in one bag. Sent me 3 bags one of which had 3 dead fish in it. The water was full of parts of the dead fish and smelled like a sewer. Would not adjust the charge on pay pal but is trying to fix it with a coupon for $30 on my next order which will be never. This person shipped dead fish to begin with. You can tell by their bodies and eyes.
AulonoHaprican has used this retailer 1 time. April 16, 2014
Overall Rating: 
"Buyer BEWARE!"
1st, I should of gone with my gut! I purchased $300.00 of stock from these people & they stated the fish they had could be sexed. Mind you the fish I was buying were anywhere from 1 3/4"-2/1/4" I was Nervous about that, but thats not the real problem. The fact I payed for juvenile fish is on me for not paying attention to their measurements instead of just reading small, Med, or Large. (which I did) Thats on me! But the fact is they sent me fish with Flukes....yeah Flukes! My entire tank is now infected with a parasite purchased from Bluegrass Aquatics!!!! The fact that they are very expensive for some juvenile fish well thats your choice, but don't pay good money for infected STOCK! UNBELIEVABLE! Received one Strawberry Peacock & its like Nemo, with a special pectoral fin. 5 of the fish I purchased from them have now died. Stay with your current supplier like I should have. Cant believe these guys are allowed to be sponsors on this great site. Never, Ever will I do business with these guys. The funny thing is, while making my purchase these guys were just as pleasant as can be, I called to let them know I had one DOA, & instantly the guy I spoke to had a defensive tone. I wasn't upset with having just one DOA, it happens. Just thought his demeanor was hilarious...Never again! Not sure what has happened with this company, but its obvious that they don't care about their customers any more!
swimmingwiththefish has used this retailer 1 time. May 27, 2014
Overall Rating: 
"Will never order from Bluegrass again!"
I will never buy from them again. Ordered 3 haps & 1 peacock. 1) Surprised when I opened box to find all fish shipped in one bag. This impeded my ability to id fish. 1 fish arrived with 1/2 eaten tail fin and pectoral fins were nubs. They sent the wrong fish (a Victorian). 2 are either hybrids or female (I paid extra for male) 1 died shortly after acclimation.
I immediately sent emails with photo to document condition of fish. Followed up with phone calls to owner. Not once did he apologize for condition of fish. Not once did he respond to any of the 9 emails I sent. He was defensive and told me that fin damage was cause by FedEx tossing box around during shipping. What a lame excuse! He callously told me that fins would grow back as if it's ok to receive damage fish. Was finally given credit for 2 fish. However, I don't plan to even use my credit because I don't trust they will send quality fish.
edit: when reading retailer reviews, take a look at the member's profile. did they join one day, post a review and never come back? or have they posted threads in the past. makes you wonder if they are real members or just retailers pretending to be real so that they can write positive reviews.
stayfrosty has used this retailer 1 time. March 6, 2014
Overall Rating: 
"Terrible "
I spent 250$ on my order. I even paid the 10$+ extra per fish to ensure a male. 4 of the fish came in at barely and inch. How the #%$& do you sex a 1 inch fish?? I called and the guy told me I just have to trust him hes been doing it for 15yrs blahblahblah. I received a male lethrinops that died that same night because he got beat up in the bag. Yeah they cram 5 fish in a bag do they not know fish will fight even in a bag or are they having a bag shortage? I paid 80$ for 4 fry and 24$ for a dead fish. I also emailed them and they told me the fish were sexed as male. The other bags had male written on them in red pen but the bag with the fry had nothing written on them proof they were too small to sex. This place is deceiving and will ship fish that are in poor condition with nipped fins and half the tail missing and wounds to his side. I really hope the rest of the fish survive.The shipping was fast but quality was bad. All of the fish have fin damage not one came nice. Terrible terrible terrible I knew I should have stuck with LFD
DRA43 has used this retailer 1 time. March 5, 2014
Overall Rating: 
The bang leaking completely soaked poorly seald bag i Order 4 ALBINO RUBY GREEN MEDIUM FEMALES 2 MEDIUM MALES THEY SEAD 1 3" 5 2"FISH I paid FOR ALL FISH 3" THE FISH WERE SICK WHEN ARRIVED HAVE 4 DEAD 2 LIVE FISH I PAID $17.99 FOR 4 $26.99 FOR 2 I PAID $153.30
johnb50 has used this retailer 1 time. February 26, 2014
Overall Rating: 
"No Problems"
They were easy to deal with, friendly and helpful. My order was delayed a couple of days due to the "polar vortex" (formally known as cold weather) so they threw in a couple extra fish for the inconvenience. I received my fish in great condition, professionally packaged and very healthy. I couldn't be happier. All 12 frontosas were comfortably swimming around in their new tank within the hour. Thanks Eddie and David
tropfishhome has used this retailer 10 or more times. January 29, 2014
Overall Rating: 
"You guys are amazing!!!!"
I am a fish nut, there I said it.
Over the years the internet has opened my fish keeping world up to allow me to buy fish I never dreamed of finding any other place. I've bought from many different internet suppliers but I come back to Bluegrass Aquatics the most. They have a huge selection, their easy to deal with, and they are very good at what they do.
I had a shipment of Africans arrive this morning. It was only seven or eight degrees outside. The fish we're toasty warm inside a nice Styrofoam box with two heat packs that we're plenty warm to the touch. An hour after I released them in my tank they we're eating!
This is the only company I deal with that I would have trusted to ship me in such cold weather. This was my second order so far this year and I will probably order 4-5 more times during the year. I hope you guys are around for many years to come!
jdthomas2789 has used this retailer 1 time. January 24, 2014
Overall Rating: 
The bags were leaking, 3 dead fish out of 9 and 3 more died in less than 48 hours. They did give a credit but ignored my email after that. Quality of fish was bad. I could have gotten better at petsmart. The fish were packaged very bad. Just plain unsatisfied. So I ended up spending over 150.00 for 4 fish. and to use the credit I would have to pay another 60.00 for shipping. I would say just don't order from them.
Lonnie.Spears has used this retailer 1 time. December 8, 2013
Overall Rating: 
"Will order agian but have one complaint."
I ordered fish for three different tank setups I have been working on. I bought 6 each of 4 different tropheus varieties. They we're well packaged and they threw in a couple of extra fish for free. I also ordered several varieties of Mbuna for a smaller tank I was setting up. Some of the species we're bundled together in the same bag, but the bag was marked with what the fish we're and we're easy to tell apart. I bought 35 of Bluegrass's Mixed Peacocks for a 180 that I'm setting up. They sent 40 fish total split up between three bags. One bag had two dead fish in it and another died overnight. The one real complaint I have is they did not mark what species we're in the mix. I e-mailed them regarding this and they did not know what was put in the mix either. I was told they pick out at least ten varieties for their mixes and they pick out what ever is nicest in the building that day.
When I opened the box I saw no heat pack. Turns out it's glued to the inside of the sytrofoam lid.
holiday1177 has used this retailer 1 time. November 29, 2013
Overall Rating: 
"Very positive"
I was very apprehensive about ordering fish online but after a couple of weeks of checking out the local pet and aquarium stores and researching online including the available forums many of which mentioned bluegrassaquatics I decided to take the plunge. Received the Prestige Cichlid package on time as promised with clear instructions. Looks to be a wonderful selection. Am very please with all of the fish. The only area that could use improvement in my opinion is that although I called I never spoke with a real person. This left me feeling like I was really stepping out on a limb with regards to some of the questions I had related to male/female ratios etc. Never-the-less, I took the plunge but speaking to someone in person would have made this an A+ expirience for me. Kim
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