I called and spoke to Eddie about an order I was wanting to place. After a short conversation I knew he had earned my business. I put in an order (fairly good size to say) and I was very impressed with his professionalism and knowledge. I received my order with a few DOA's, lets face it, things happen. Shipping fish is a risk for both seller and buyer, the rest of the order was stressed but recovered rather quickly. I notified Eddie about the loss, he quickly credited me for the difference. Over all I am very pleased with the whole transaction and will definetly be doing with business with him again. Hats off to you Eddie!
"Too bad there is not a higher rating than positive!"
Eddie is a credit to the industry. Besides the obvious - excellent stock, price, shipping, etc. he also has the ability to make you feel as if you are the only customer. He is willing to, and does, take the time to give his advice and great service.
Great selection of fish,prompt and excellent customer service.When my fish arrived by Fedex overnight,3 fish were dead,I called Eddie immediately and he said he would refund the price of the fish.He didn't even want the photos of the dead fish.He promptly refunded the amount next day.Would certainly do business with him again. Highly recommended store A++++++++++
Went to see Eddie on a recent Saturday afternoon and was truly impressed. He had a wonderful selection and loved the prices. I picked up some P. species (Blue Dolphin) and they are exceptional.Also picked up some Flamebacks and am waiting for them to get a little bigger and color up. Saw a lot more that I would love to have. A very positive experience for sure. Made another trip to Eddie's and had another wonderful experience. Have been three times now and have always come away happy. Great job Eddie.
Choice of Bluegrass was due to his location to mine. I recieved my fish in Jan, but waited till now to write my review thinking the coloring/quality of the fish would improve and not to rush to a hasty decision. I recieved my order promptly with all fish alive, but in weak condition. I ordered 4 types (3)Syn Petricola, (4) Julie Marlieri, (4)Cyp Leptosoma and (4) Nep Leleupi. The cats no problems. The Leptosoma, Julies and Leleupi were another story. The Julies I questioned from the start being the right fish. He states I got Marlieri Kilase, big difference from what I was expecting. Instead of stripes and dots of cream and black these only have stripes with yellow. 2 of the Julies died with in the first week. The Leleupi coloring is dull, not the bright yellow you expect from these fish. One never recovered from shipping and died within 2 days. One Leptosoma never recovered from shipping and died with in 2 days. I will not try Bluegrass again.
Eddie has an exceptional amount of stock and was extremely helpful and knowledgeable. This was my first visit and I will not buy from anyone else again! I am very pleased with my purchases, including quality of stock and price. I look forward to doing more business with Bluegrass Cichlids!!!
This is the best source of cichlids I have found. Eddie is very helpful and his fish are of excellent quality. I have used him a few times and will definately use him again.
I had fish order sent fed-x 2nd day. I received my order right on schedule. Package was very well packed. Fish were all healthy, and looked great. Eddie was a big help over the phone, Great communication. Will definitely do business with him again….. Thank you.
I was very pleased with Eddie and Bluegrass Cichlids, very prompted on shipping, very good qualty fish. will be dealing more with him. he is the most wonderful retailer to work with i would recomend him to anyone who is looking for cichlids.
This was my first internet fish buy. The service was prompt. I ordered 7 fish. They sent an extra Calvus because he was concerned with the durability of the fish during shipping. 7 of the 8 fish are thriving. I ordered a Red Regal and it had fin damage when it arrived and didn't last a day. The 7 remaining fish are healthy and thriving 1 week later.
I gave Eddie at Bluegrass the task of filling my 300gal new tank and I am so glad I did. He selected a great mix of body shapes and colors that make my tank grab your attention. I recived the fish 14hrs after he packed it and have a few more than I paid for. They were all happy and healthy swimming all around the tank. Eddie also helped me over the phone set the tank up, Thanks just doesn't come close. I would recommend him to everyone and use him exclusively for future purchases! Thanks Eddie
EDDIE WAS FANTASTIC!I COULD NOT HAVE CHOSEN A BETTER PLACE/PERSON TO PURCHASE MY FISH,AND FOOD FROM.THE FRONTOSA'S I GOT FROM HIM ARRIVED IN EXCELLENT CONDITION,WITHOUT A MARK OR BLEMISH,AND, MIGHT I SAY,EXTREMELY HEALTHY AND HANDSOME ! I NOW HAVE NO NEED TO KEEP SEARCHING FOR A PLACE TO FIND QUALITY MERCHANDISE.HATS-OFF TO EDDIE MARTIN AT BLUEGRASS CICHLIDS!
EDDIE WAS FANTASTIC!I COULD NOT HAVE CHOSEN A BETTER PLACE/PERSON TO PURCHASE MY FISH,AND FOOD FROM.THE FRONTOSA'S I GOT FROM HIM ARRIVED IN EXCELLENT CONDITION,WITHOUT A MARK OR BLEMISH,AND, MIGHT I SAY,EXTREMELY HEALTHY AND HANDSOME ! I NOW HAVE NO NEED TO KEEP SEARCHING FOR A PLACE TO FIND QUALITY MERCHANDISE.HATS-OFF TO EDDIE MARTIN AT BLUEGRASS CICHLIDS!
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