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Retailer Reviews
7719 reviews on 2185 retailers!

RetailersMail-Order FishUSFL CichlidStore.com
CichlidStore.com
Address:
City, State: RIverview, FL
ZIP: 33569
Map:
Phone: (813) 842-0712
Web site: Click here
User Ratings: 
Overall:
Quality of Stock:
Available Variety:
Cost:
Promptness:
Friendliness:
Compiled from 160 reviews
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Found: 160 reviews Page  1 2 3 4 5 6 7 9 10 11 - View all
cambridgecichlid has used this retailer 1 time. May 17, 2005
Overall Rating: 
"The search is over"
I've been thinning out my discus collection and replacing them with african cichlids. Looked at aquabid, online retailers and finally found bob at cichlidstore.com. I asked him to help me stock a 135G showtank with peacocks and haps with a few conditions: all fully colored males, must be show quality and must be delivered before my party coming on saturday so I can show it off. He put together a package for me and as we spoke he noticed that I needed more yellow in the tank so he pulled one from his breeding group of Aulonocara Mbamba. You have to see this fish, it is truly awesome looking and so were the rest of course. bob was great at following up and last we spoke I asked him to find me some F0 breeding group of peacocks. I'm not really into breeding but just marvel at the site of these awesome fish in their full breeding dress. All my requirements filled within 2 days. Thanks a lot bob ... now i need to free up some more tanks.
cambridgecichlid has used this retailer 1 time. May 17, 2005
Overall Rating: 
"The search is over"
I've been thinning out my discus collection and replacing them with african cichlids. Looked at aquabid, online retailers and finally found bob at cichlidstore.com. I asked him to help me stock a 135G showtank with peacocks and haps with a few conditions: all fully colored males, must be show quality and must be delivered before my party coming on saturday so I can show it off. He put together a package for me and as we spoke he noticed that I needed more yellow in the tank so he pulled one from his breeding group of Aulonocara Mbamba. You have to see this fish, it is truly awesome looking and so were the rest of course. bob was great at following up and last we spoke I asked him to find me some F0 breeding group of peacocks. I'm not really into breeding but just marvel at the site of these awesome fish in their full breeding dress. All my requirements filled within 2 days. Thanks a lot bob ... now i need to free up some more tanks.
Tim Stramaglia has used this retailer 2-3 times. May 16, 2005
Overall Rating: 
""
Excellent quality, service and
prices. Bob is a pleasure to work with and is always prompt in returing E-mail
messages.
danthefishman has used this retailer 2-3 times. May 15, 2005
Overall Rating: 
"Good deal, great service!"
3rd time back to Bob. Prompt service, answered all emails fast. Ordered 10 Cyprichromis Jumbo Mbita Grandiosus and when I finally got them, boy were they were huge! Settled in nicely and the males are coloring nicely! 10 maleri were as advertised and settled in nicely. Friendly service and great fish.
I'll use him for a 4th time soon!
Natester8 has used this retailer 1 time. May 6, 2005
Overall Rating: 
"Think again"
I ordered my first shipment through Bob, I talked to Patty first and was sold by her execelent customer service. Then Bob took care of the fish. I ordered 15 F1 mpimbwe frontosa and specifically asked for solid dark stripes and absolutly not what I received. Bob threw an extra fish in to make it 16 it had a bad lip.
What am I going to do with it?
I called Bob and let him know that I was unhappy. I told him I didnt want to give a negative review. until Then he wanted me to pay for shipping again? He also mis-sexed my Eremotus and gave me 2 male and 1 female, promised me a wholesale sheet that I never recieved. I am really overall upset that he thinks I am that easy. I ended up selling the fronts for less than I bought them in at and had to compromise my self as a win in that. Mailordering from Bob made me think hard if I am ever going to do this again.- Its not going to be through the Cichlid store.
malawi-fan has used this retailer 1 time. May 4, 2005
Overall Rating: 
"never again"
Sent wrong fish sexes after he promised to send what i asked for. Different sizes other than discussed. Poor packing, blamed it on carrier. Air out of bags. A million excuses why the poor service and customer service. He gets your money and runs with it, doesnt care about repeat sales. Would refund if i payed shipping back and then he would ship more fish and id double pay shipping. Not worth it.
Ruddman has used this retailer 1 time. April 17, 2005
Overall Rating: 
"WOW!!!"
I called Bob yesterday to see if we could come over to check out his stock, he was kind enough to invite us over. Bob spent two hours with me and my wife showing us his operation, his fish, and sharing his love and knowledge of all kinds of cichlids. This guy treats his stock like favored children. I could not believe the quality of the breeding groups of peacocks we saw, the colors were exceptional. I ended up getting a group of wild caught N. Helianthus that positively glowed, gorgeous fish.
I wouldn't hesitate, in fact as soon as my next (bigger) tank is ready to stock, I'll be visiting Bob again. I highly reccomend him.
Fishfantatic has used this retailer 2-3 times. April 14, 2005
Overall Rating: 
"Outrageous Peacocks!"
I normally don't give reviews but I am so thrilled with the outrageous Peacock quality and exceptional service that I have received from Bob at the Cichlid Store that I just had to write and rave! I was new to Peacocks but Bob was very patient. He was right there when I had another "dumb" question and his knowlege of ALL Africans just overwhelms me! He advised me on how to set-up my Peacock tanks, checked with me to ensure that my tanks were cycling properly... the whole nine yards. Then it was time to get my fish. Bob made recommendations based on my experience (or lack of) and shipped the fish to me Fed-x which was perfect! Bob, the Maleri Sunshines could not be more beautiful and the Eureka Reds are the absolute envy of all of my friends! (Speaking of friends, I know that my friend Jennifer Kelly has been bugging you to sell her that breeding group you showed us when we were at your place!) Bob raises his own fish and I can't wait until the new babies are born so that I can buy some and watch them grow!! I want to tell everyone out there that if you want great looking, healthy fish at an incredible price, all backed by the absolute best customer service before and certainly after the sale, there's only one guy to contact and that is Bob Keeton at the Cichlid Store! Thanks again Bob, I'm a lifetime customer!!!
alabamaman has used this retailer 1 time. April 12, 2005
Overall Rating: 
"awful retailer"
I purchased $500 dollars worth of fish from bob.I drove
500 miles from alabama to florida to pickup fish he did not have even have half of the fish i ordered did not tell me until i got there has not credited my creditcard back yet. package all my fish
himself when i got back to al.
the pair of daffodils was .D.O.A. I called him& emailed him he called me 1week
later said no garrantee on fish no refund the air came out of bag he packaged.if you
think of buying fish from bob
dont unless you want to waste
your money.he will not answer
emails or call you back after
a sell patty was super nice said she could not refund my
money only bob could i would
buy fish from patty but not if
with the cichlidstore i will never trade or give the cichlidstore any bussiness and
this was my 1st buy on the internet and last with bob.
until i got there
LukeG has used this retailer 1 time. April 9, 2005
Overall Rating: 
"Great fish and awesome customer service!"
Don't believe otherwise, this was one great transaction. Bob was very knowledgable and has some great looking fish. I'm 110% satisfied with my purchase, you will be too.
texascichlid1 has used this retailer 1 time. April 8, 2005
Overall Rating: 
"very disapointed and mad"
I ordered through them a while back. I placed 2 orders and requested to Bob to have them shipped in seperate bags and boxes as 1 order was going to my buddys house. Bob was slow at answering emails and phone calls. He completely ignored my request for shipping in 2 boxes although i paid for 2 boxes. All the fish were mixed together in one bag and bigger ones ate the litlle ones on the way.He said this is why there were missing fish. They were un organized on stock and i had to change my order 3 times before shipping because they had things on their web site they couldnt get a hold of. All fish shipped in one box and i requested they be shipped in another name as i couldnt get to the airport and this request was ignored as well. My buddy had problems picking them up at the airport. Bag was low on air, water leaking. Sloppy packing. Fish mixed up and when i called Bob to ask what fish were what he had no idea, told me to look at each fish and look at pictures here on the forum to identify what fish were my Buddys.He was very short with me on the phone and acted like he was put out by me questions on the sloppy packing and requests for fish sent seperatly. Customer service was great before the sale but after you pay...beware of the product and customer service after, you will be ignored and given excuses for why things werent done right. Never will I order from them again. Also there were deformed fish which i never received a refund from. We to this day have never been able to
Norm66 has used this retailer 1 time. April 5, 2005
Overall Rating: 
"Great experience, Recommended."
One of the few online stores that had the exact species I wanted. They patiently answered all my questions via both e-mail and phone. Mostly, my fish arrived alive and perfectly healthy.
north has used this retailer 1 time. March 22, 2005
Overall Rating: 
"Very Helpful"
My first mail order purchase of fish was from here and I am very satisfied. I ordered 20 juvenile tropheus Ikolas and Patty was able to mix them from 3 different breeding groups. All fish arrived alive and healthy and are doing well. I will purchase from them again.
addictedtofish has used this retailer 1 time. March 18, 2005
Overall Rating: 
"Great customer service"
It went smooth all the way. Good communication, really nice healthy fish. Bob and Patty are the best. Will buy from again.
peacock4me has used this retailer 1 time. March 15, 2005
Overall Rating: 
"cool fish, great prices"
Every thing about these people is great, from customer service to fish selection to shipping. They go out of thier way to answer any question.All i can say is GREAT. Will order from them again. Thanks Bob and Patty
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