Bought 4 fish in one order several months ago. Had no issues with shipping. Bought a Pair of VC-10 juvies, a Supposed medium sized male Red empress, and a Medium sized male Caroline swallowtail. The vc-10 are still growing out, so no verdict there, but not super happy. The "medium" Red empress came in at almost 6 inches! Covered in black specks indicative of poor breeding, very washed color, and an EGG EATER to boot! He will fight with a female to eat the eggs before she can pick them up. I feel he was a part of their breeding program, and was unloaded on me when it became evident about how he was. The Swallowtail, while definitely male, has zero color. He is now about 5 inches, and has no more color than when I got him. An orange anal fin. Thats all. Hasnt developed the swallowtail look, and has jewels. Why would he have jewels? Also has the black specking, though much lighter than the Empress did. I am not convinced this fish is pure. No problems with the service or shipping. But the fish...the one thing that should be right, wasnt. I will not buy from them again.
This was my first time buying fish online, and I was very pleased. I ordered 4 yellow labs, and they arrived on time and very healthy. I was surprised by their larger than expected size and robustness. 2 months later, and they are thriving in my new set-up! They are beautiful. Just ordered my second batch from them this morning.
i ordered some super red empress's and i got red empress, they didn't have the color as on their website, nor as the one i previously owned. they just stop responding to any requests, my bags were leaking as well, **UPDATE**, they responded, so i have updated my rating
I have never ordered fish online but went ahead and ordered 23 cichlids. The fish arrived as scheduled and with the correct species/numbers. One died en route (bag leaked) which I did not think was unreasonable given the size of the order. I was promptly refunded for the loss and all the other fish are alive and healthy 3 weeks later.
The fish selection is amazing and I love their site layout. Fish that arrived were exactly as shown and beautiful. Great price for the fish and the lowest shipping cost than any other online stores I researched. Will do business with again,
Josh was very helpful and informative. Fish were at least if not better than expected. Everyone got here safe and sound and were eating within a half hour of being put in the tank. Not shy at all. Well packed and marked. Even changed shipping date up by 2 weeks due to tank cycling sooner than expected. Look forward to visiting them in person soon. Won't hesitate to buy from them again.
Received my 2nd of 2 orders this month. Hap Azureus trio with a show quality male, a young male Taiwan Reef, and todays shipment,(6) juvenile Deep water haps. Great ordering process and email follow up (did not use the telephone once through the entire process, even though I added fish to the existing order), flat rate overnight $34 shipping that arrives by 10-11am. Great stock quality and streamline sales process. They've got my business.
This was my 1st online order and I was a little hesitant about buying from this company at 1st. The only reason I did was because it was easy to select male hap/peacocks versus other vendors. I have to say the fish look great and were exactly what I expected. I will be ordering from this company again when I get another tank!
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