I've ordered from Cichlids Are Special several times over the past year and NEVER had a bad experience. Period, great service, stock quality is great, prices and shipping. Will continue to purchase from JAY, thank you.
not only did this guy send me the wrong species of fish. but they were also the wrong sex. supposed to get male mylochromis ericotaenia sent unknown female protomelas. had to give away for free after i realized what they were. not only did he send me the wrong fish and wrong species but out of the 2 other fish i got 1 of them was deformed when it grew out. emailed him he basically told me i was beat. this guy resells florida fish farm garbage fish. much better places to buy fish than from this joker.
This was my first time ordering fish online and it couldn't have been a better experience for me. They have great selection, prices were great, and Jay went above and beyond to ensure everything went as smoothly as possible. I had a severe flood in my area and Jay double checked to make sure there would be no delays with my order's arrival. He also offered alternative shipping methods to make sure my cost was a low as possible too. Excellent follow up and customer service! I will definitely be a repeat customer!
This was my first time ordering online. Jay made everything a breeze. He was very helpful and paid attention to all details. The shipping wasn't bad used SWA (would recommend this over Fed-ex)Fed-ex toooo high. Ordered 17 fish all arrived healthy and were very nice in color. Would recommend this site to all interested in a great online ordering experience.
"Good Quality Stock, Higher than average shipping"
Have ordered from Jay twice in last 8 months. 1st time was in the summer, only 2 fish ordered. A Star sapphire, and a Blue Orchid Peacock. Shipping was a little high to me. Both fish arrived on time, excellent packaging. Fish were healthy, and have been just fine. Quality is excellent. 2nd order was in the dead of winter. Ordered 18 fish total, all juvies. Shipping was exorbiant, as in triple digits. But...it was Mid Winter, warranting extra care in shipping,still seemed excessive though. Ordered yellow fin Borleyi, red fin Borleyi, and Paralabidochromis Chromogynos. All were healthy, all were beautiful. NO COMPLAINTS with fish quality at all. I will order from Jay at Cichlids Are Special again.
My son and I went in together on an order from CAS This is the second time I have purchased fish from them. The first time I picked up the stock and had no issues, the fish were nice and as advertised. The second time was a far different story we received the fish and I believe there were three or four dead and one fish had a deformed spine, (why would you send a deformed fish?) My son immediatly took pictures of the dead fish and sent them out to Cichlids are special and was contacted back saying a credit memo would be e-mailed out to him. Nothing was received and after two more callbacks and assurances that indeed we would receive the credit that Cichlids are Special advertises for fish that are dead on arrival as long as photos are taken and sent the same day. This has happened months ago and to this date no credit memo no contact back even after I have sent out another message in the feedback section of their website. I will never purchase stock from Cichlids are special and would think that in these competitive days keeping good customers would be a priority.
I have gotten fish from other places and Jay is by far the best in every way, fish quality, size,packing, etc. . I live in New York and all 9 fish came healthy this is a first for me, they ate right away and fit right in with my other fish. I am very happy and will use Jay again.
Jay was very helpful when I was deciding which fish to order. He spent a lot of time with me corresponding to make sure they fish in my tank would get along well with the ones I was choosing. I felt his prices with shipping were very reasonable compared to my local pet stores. When they arrived, I was impressed by their size, coloring and health. They acclimated perfectly and were an excellent gift for my boyfriend. I am so happy to be able to provide an excellent recommendation for Jay. His professionalism and knowledge will keep me referring to him and returning for future purchases myself!
They have one of biggest selections of Victorian cichlids I've seen. Their Malawi selection is extensive too, with some Tangs and misc fish. The site (especially the redesigned one) is easy to navigate with lots of info and Jay did an exceptional job of answering my questions. He really seems to care more for the fish than just making a sale. Most fish are offered in different sizes, sexed, unsexed, and pairs. Everything is priced very competitively and shipping is the lowest I've seen on the web. My fish arrived in 1 day in great condition and bigger than advertised. Well worth checking them out!
WHAT CAN I SAY IT WAS A VERY POSITIVE EXPERIENCE FROM THE COMMUNICATION TO THE PRICES,VARIETY AND QUALITY OF FISH.THE COLOR OF THE FISH ARE AMAZING FROM YOUNG UP TO ADULT. VERY HAPPY CUSTOMER.PRICES CAN'T BE BEAT.
This was my first time dealing with this supplier and found every thing was better than I expected,the shipping time was right on time and the shipping box's were top notch. It looks like I found a new Fish store'
C.A.S. is an awesome site because of the great selection, quality of fish, prices. also, if you are lucky enough to be located in his "ground zone", there's very inexpensive shipping. jay is a pleasure to do business with.
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