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Retailer Reviews
7610 reviews on 2185 retailers!

RetailersMail-Order FishUSKY Bluegrass Aquatics
Bluegrass Aquatics
Address:
City, State: Louisville, KY
ZIP: 40299
Map:
Phone:
Web site: Click here
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Compiled from 425 reviews
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Found: 425 reviews Page  2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 - View all
jeffrey14 has used this retailer 1 time. April 19, 2015
Overall Rating: 
"My First Order Was My Last Order"
First of all, I ordered one male and six female German Red Peacocks and they put all seven fish together in one bag! I wanted to keep the male in a separate tank...The fish were small and several refused to eat anything. Within two weeks, five of the seven were dead. I have no idea if the male was one of only two survivors. Sincerely, Jeffrey Dodea
theboz has used this retailer 2-3 times. April 9, 2015
Overall Rating: 
"Likely my last order"
Just received my second order from Bluegrass. One DOA which would not have been too bad but since there was another fish bagged with it I have to worry about his future. The water was so nasty that the fish must have been dead for some time (overnight shipping?). All fish were quite small. Paid extra for males but just don't know how anyone could sex such small fish - some as small as 1".
cat2102 has used this retailer 1 time. January 1, 2015
Overall Rating: 
"Great experience"
This was my first experience with mail order fish. I ordered 12 fronts, 3 albino BN plecos and a syn. mult. catfish. All stock arrived alive, altho I did experience 1 lost front 3 hrs after delivery (seemed to be the smallest of the lot). Out of 12 of that species and 16 fish, overall, I figure that was pretty good odds. Plus, I ordered way more fish than I really needed in order to take advantage of the free shipping at $250. All in all, very good experience, retailer, and fish stock. I'm looking forward to growing them all out over the next several years.
Gary-in-FL has used this retailer 1 time. November 29, 2014
Overall Rating: 
"In-person visit to Florida location"
I recently completed a fishless cycle on my 90 gallon tank and discovered that the Florida breeder/location of Bluegrass Aquatics was about 20 minutes from my house. I called owner David Estes while my tank was cycling and asked if I could visit the Florida location (in Riverview, FL- near Tampa) to pick up my fish. I was expecting to place my order online and just pick them up at the door to save on shipping.

David told me I could come in and pick out the species/sizes I wanted. While I'm not new to the hobby, this is my first cichlid tank, and David was extremely helpful.

What impressed me the most was that each tank was running with it's own sponge filter- so no shared water to spread diseases from a large, multi-tank filtration system.

Tanks were all clean and I honestly didn't see a single sick- looking fish in the place.

He also gave me a sample of the custom food they've developed and are feeding the fish http://bluegrassaquatics.com/red-zebra-stampede-10-6-oz.html

I haven't used the product long enough to give a rating of it- but I can tell you the fish all love it- even my Bettas.

So after visiting this cichlid breeder/seller in person, I won't go anywhere else. I'm very happy with the health and color of my fish and again- didn't see any sickly looking tanks or fish in the place!

Gary
grownwrong has used this retailer 1 time. August 20, 2014
Overall Rating: 
"Very Happy Customer!!!"
I just received my first ever online order of fish and it was a complete success!

I placed the order Sunday afternoon and chose a delivery date of today (Wed) and had zero problems. All 7 White Labs and 4 Syno Petricolas arrived lively and beautifully! Great specimens from what I can tell!

I found slightly better prices from other dealers, but 400+ reviews speak for themselves! I would gladly pay the few extra quarters for great looking and healthy fish delivered so quickly! Thanks Bluegrass!!!
grownwrong has used this retailer 1 time. August 20, 2014
Overall Rating: 
"Very Happy Customer!!!"
I just received my first ever online order of fish and it was a complete success!

I placed the order Sunday afternoon and chose a delivery date of today (Wed) and had zero problems. All 7 White Labs and 4 Syno Petricolas arrived lively and beautifully! Great specimens from what I can tell!

I found slightly better prices from other dealers, but 400+ reviews speak for themselves! I would gladly pay the few extra quarters for great looking and healthy fish delivered so quickly! Thanks Bluegrass!!!
reepicheep has used this retailer 3-10 times. August 1, 2014
Overall Rating: 
"Will never buy from again"
overpriced tiny fish of mediocre quality
CandyDukos has used this retailer 1 time. May 15, 2014
Overall Rating: 
"Very Positive Experience."
It is impossible to find the selection of fish in my area that Bluegrass Aquatics has. If your nervous about trying them, don't be. They we're very helpful in answering my questions and everything arrived in great shape. My only regret is not trying
them sooner.
Purplefin has used this retailer 1 time. May 14, 2014
Overall Rating: 
"My first order"
Every Thing Went smooth very nice I think why buy anywhere else. thanks
Fishmang has used this retailer 2-3 times. May 9, 2014
Overall Rating: 
"It was all good!"
Received my second order from Bluegass Aquatics this morn. Last month it was T moorii, today it was feathefins. Couldn't be more satisifed with my new heathy fish. Great experience!
razorray has used this retailer 3-10 times. May 6, 2014
Overall Rating: 
"best fish Company around "
razorray wrote:
Hello my name is Ray .I have to say I have had a amazing experience with blugrassaquatics buying fish from them , talking to them they have sent me really nice fish healthy ones . I will say this much I used to deal with a other Fish farm before and I spent thousands of dollars on fish and I lost them all this last winter and then I was treated wrongly bye this other Co .and I found this Co and I have to say they have given me great fish .And I've already spent over 1,000 on fish but not at first I started my order around 300 dollars and all my fish came alive .I was really happy to get them im filling a 130 gl fish tank its a working progress but everything is going great .AND MAKE IT NOTED IF YOU EVER GET FISH THAT DIE ON THE WAY WITCH HAPPENS WITH ANY CO .REMBER YOUR GETTING THE BEST FISH U CAN GET BUT YOUR GETTING IT DELIVERD .IT HAPPENS EVEN IF YOU JUST WALKED INTO A FISH STORE AND BROUGHT THEM HOME THEY STILL CAN DIE .FOR A LOT OF reasons .STRESS ,new fish syndrome .Ether way THIS CO WILL SEND YOU A NOTHER ONE WITHOUT A ?THERE right on top of things . I WOULD RECMEND ANYONE I KNOW AND I HAVE TO BUY FROM THIS COMPANY :D :thumb: :fish: :dancing: THANKS AGAIN BLUEGRASS
danolivegarden has used this retailer 3-10 times. April 26, 2014
Overall Rating: 
"There is nothing wrong with these guys."
A friend of mine told me that Bluegrass Aquatics was getting some bad reviews recently. I have bought from them several times in the three years with very few problems. Most recently I bought a wonderful L025 Pleco that arrived well packaged and healthy. Upon reading some of the recent bad reviews, I can tell you to look between the lines and you'll realize these reviews are fabricated.
First off, this sudden string of bad reviews started at the same time Bluegrass Aquatics started offering fish on Aquabid again. Everyone over there know that Bluegrass hurt some of those guys business and they did their best to get Bluegrass thrown out. You can not read the recent reviews and tell me that all the sudden, Bluegrass Aquatics is knowingly shipping dead fish, wrong sexed fish, not giving people credit, hybrids, and sick fish. One guy even said the fish we're infested with flukes. In all the years I ran a pet store I never saw flukes in a tank of fish. LOL
I will say their cichlids are not always the biggest but I have always got what I ordered. I've never had a leaking bag from them but I have had it happen from other suppliers so I know it can happen. My fish have always came in healthy from them and no one is going to beat their selection.
You keep doing what your doing Bluegrass Aquatics! Those of us that buy from you know your doing it right and a few disgruntled aquabid suppliers are not going change that.
Art D has used this retailer 1 time. May 2, 2014
Overall Rating: 
"Do not buy from"
Latest info. Pet Pal refunded $44.50.
Does not bag separately but jams all the same species in one bag. Sent me 3 bags one of which had 3 dead fish in it. The water was full of parts of the dead fish and smelled like a sewer. Would not adjust the charge on pay pal but is trying to fix it with a coupon for $30 on my next order which will be never. This person shipped dead fish to begin with. You can tell by their bodies and eyes.
AulonoHaprican has used this retailer 1 time. April 16, 2014
Overall Rating: 
"Buyer BEWARE!"
1st, I should of gone with my gut! I purchased $300.00 of stock from these people & they stated the fish they had could be sexed. Mind you the fish I was buying were anywhere from 1 3/4"-2/1/4" I was Nervous about that, but thats not the real problem. The fact I payed for juvenile fish is on me for not paying attention to their measurements instead of just reading small, Med, or Large. (which I did) Thats on me! But the fact is they sent me fish with Flukes....yeah Flukes! My entire tank is now infected with a parasite purchased from Bluegrass Aquatics!!!! The fact that they are very expensive for some juvenile fish well thats your choice, but don't pay good money for infected STOCK! UNBELIEVABLE! Received one Strawberry Peacock & its like Nemo, with a special pectoral fin. 5 of the fish I purchased from them have now died. Stay with your current supplier like I should have. Cant believe these guys are allowed to be sponsors on this great site. Never, Ever will I do business with these guys. The funny thing is, while making my purchase these guys were just as pleasant as can be, I called to let them know I had one DOA, & instantly the guy I spoke to had a defensive tone. I wasn't upset with having just one DOA, it happens. Just thought his demeanor was hilarious...Never again! Not sure what has happened with this company, but its obvious that they don't care about their customers any more!
swimmingwiththefish has used this retailer 1 time. May 27, 2014
Overall Rating: 
"Will never order from Bluegrass again!"
I will never buy from them again. Ordered 3 haps & 1 peacock. 1) Surprised when I opened box to find all fish shipped in one bag. This impeded my ability to id fish. 1 fish arrived with 1/2 eaten tail fin and pectoral fins were nubs. They sent the wrong fish (a Victorian). 2 are either hybrids or female (I paid extra for male) 1 died shortly after acclimation.
I immediately sent emails with photo to document condition of fish. Followed up with phone calls to owner. Not once did he apologize for condition of fish. Not once did he respond to any of the 9 emails I sent. He was defensive and told me that fin damage was cause by FedEx tossing box around during shipping. What a lame excuse! He callously told me that fins would grow back as if it's ok to receive damage fish. Was finally given credit for 2 fish. However, I don't plan to even use my credit because I don't trust they will send quality fish.
edit: when reading retailer reviews, take a look at the member's profile. did they join one day, post a review and never come back? or have they posted threads in the past. makes you wonder if they are real members or just retailers pretending to be real so that they can write positive reviews.
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